Serena Bertocchi

I am an International Relations student with a strong interest in intercultural dialogue and global cooperation, shaped by study and living experiences in four different countries. I speak four languages fluently and have developed excellent communication and intercultural skills through both academic projects and extensive work with the public. I have collaborated within international teams, conducted field research independently, and applied theoretical frameworks to real-world case studies. I am confident using digital tools for content creation and dissemination, including basic web design and mapping. I am highly motivated to contribute to institutions that foster cultural exchange and international understanding.

• Driving Licence: B
• Communication and interpersonal skills: I have developed strong communication and interpersonal skills through a wide range of international and professional experiences. My journey began at the age of 17 with a formative year in Colombia, where I adapted to a culture and mindset very different from my own. This experience laid the foundation for my ability to connect with people from diverse backgrounds, a skill further enhanced during my Erasmus program in Belgium. Professionally, I refined these abilities as an au pair for an Anglo-French family, where I was entrusted with the care of three young children. Later, working in the hospitality industry as a receptionist, I interacted daily with international guests, striving to make them feel at home by communicating in their native languages and creating a welcoming environment. My role as a Beauty Advisor at Douglas further strengthened my customer-facing skills, requiring a tailored and empathetic approach to each client. Additionally, during the Blended Program Space & Place in Paris, I collaborated with an international team and engaged directly with the local community of Nanterre through interviews and field research, deepening my ability to communicate effectively across cultural and social contexts.