Serena Miranda
Procid,Italy
Summary
An languages new graduated, self-motivated and friendly person with a highly adaptable and resilient personality with good communication skills. Demonstrates calm under pressure and excels in problem-solving within high-pressure scenarios. Very good in teamwork, responsible conduct, and flexible scheduling to meet diverse demands.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
waitress
Paradise Srl
Procida, Naples
06.2019 - 09.2025
- Collaborated with kitchen staff to ensure order accuracy.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Met special dietary requests with careful preparation and presentation of dishes.
waitress
Paradise Srl
Procida, Naples
06.2018 - 09.2018
- Collaborated with kitchen staff to ensure order accuracy.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Met special dietary requests with careful preparation and presentation of dishes.
- Accommodated special event needs, provided customised services for parties.
Waitress
Paradise Srl
Procida, Naples
06.2017 - 09.2017
- Improved customer satisfaction by providing efficient and friendly service.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Maintained clean and organised dining area for customer comfort.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Informed kitchen staff regarding special order requirements.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
Education
Diploma of Higher Education - maritime studies
ISS F. Caracciolo - G. Da Procida
Procida, Naples 09.2010 - 07.2015
Bachelor Degree - Languages and Cultures of Europe and the Rest of the World
Ecampus University
Naples 09.2022 - 04.2025
Skills
- Communication skills
- Multilingual
- Calm under pressure
- Problem-solving
- Adaptable schedule flexibility
- Resilience and flexibility
- Teamwork in high-pressure scenarios
- Collaborative teamwork
- Responsabile
- Microsoft Office 360
- Microsoft Excel and Word
- Microsoft Powerpoint
Languages
English
Upper intermediate
Spanish
Elementary
German
Intermediate
Timeline
Bachelor Degree - Languages and Cultures of Europe and the Rest of the World
Ecampus University
09.2022 - 04.2025
waitress
Paradise Srl
06.2019 - 09.2025
waitress
Paradise Srl
06.2018 - 09.2018
Waitress
Paradise Srl
06.2017 - 09.2017
Diploma of Higher Education - maritime studies
ISS F. Caracciolo - G. Da Procida
09.2010 - 07.2015
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