Summary
Work History
Education
Skills
Languages
Timeline
Generic

Shahabuddin Sikder

Mestre

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Restaurant Waiter

Osteria Ai 40 Ladroni
11.2023 - Current
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Bachelor Of Science - Electrical And Electronics Engineering

World University of Bangladesh
Dhaka, Bangladesh
11.2015

Higher School Certificate - Science Education

K, L, Jubilee High School & College
Dhaka, Bangladesh
12.2008

Secondary School Certificate - Science Education

K, L, Jubilee High School & College
Dhaka, Bangladesh
12.2006

Skills

  • Relationship Building
  • Upselling
  • Safe Food Handling
  • Professional Appearance
  • Menu Recommendations
  • Reservations Management
  • Table Setting
  • Cash Handling
  • Bill computation

Languages

English
Upper intermediate (B2)
Italian
Beginner (A1)
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Restaurant Waiter

Osteria Ai 40 Ladroni
11.2023 - Current

Bachelor Of Science - Electrical And Electronics Engineering

World University of Bangladesh

Higher School Certificate - Science Education

K, L, Jubilee High School & College

Secondary School Certificate - Science Education

K, L, Jubilee High School & College
Shahabuddin Sikder