Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Interests
Timeline
Hi, I’m

Shahroze H. Rizvi

Rome
Shahroze H. Rizvi

Summary

Experienced with product development, roadmapping, and project management. Utilizes agile methodologies and strategic planning to deliver market-leading solutions. Track record of fostering team collaboration and driving impactful results.

Overview

8
years of professional experience
1
Certification

Work History

VFairs LLC

Senior Product Manager
02.2024 - Current

Job overview

  • Achieved a 95% customer satisfaction score (CSAT) by conducting user research and implementing customer-requested features, such as enhanced networking tools and AI-powered matchmaking.
  • Increased product adoption by 50% by redesigning the user interface (UI) and simplifying the event setup process.
  • Decreased customer support tickets by 35% by improving product documentation and adding in-app guidance tools.
  • Formed strategic partnerships with 5+ industry leaders, driving a 15% increase in cross-platform integrations and customer acquisition.
  • Successfully launched a mobile app for hybrid events, contributing to a 60% increase in mobile user engagement.
  • Increased conversion rates by 18% by A/B testing landing pages and optimizing the sign-up flow.
  • Increased upsell revenue by 35% by identifying and promoting high-value add-ons during the sales cycle.
  • Drove a 40% increase in annual recurring revenue (ARR) by launching premium features and upselling strategies to existing clients.

VFairs Dubai

Product Manager
11.2022 - 02.2024

Job overview

  • Improved User Onboarding Experience: Enhanced the user onboarding process by collaborating with UX designers and developers, reducing setup time by 30% and increasing new customer activation rates by 20% within 6 months.
  • Supported Successful Product Launches: Assisted in the launch of 3 major product features, including a virtual exhibitor booth builder, contributing to a 15% increase in customer satisfaction and a 10% boost in upsell revenue.
  • Optimized Internal Processes: Streamlined cross-functional communication by implementing a new project management tool, reducing feature delivery timelines by 25% and improving team productivity.
  • Conducted Data-Driven Analysis: Analyzed user behavior data to identify key pain points, leading to the implementation of 5 customer-requested features that improved retention rates by 15% over 12 months.

vFairs LLC

Lead Project Manager
09.2020 - 11.2022

Job overview

  • Successfully managed and coordinated multiple web and mobile app based projects, overseeing logistical details, vendor coordination, and budgeting, resulting in a 10% increase in attendee satisfaction.
  • Demonstrated proficiency in managing client relationships, resulting in a high level of client satisfaction and 78% repeat business.
  • Led a team of 20+ professionals, resulting in a 20% increase in overall productivity.
  • Managed end-to-end test and deployment activities, ensuring smooth execution and timely completion.
  • Utilized project management software, such as Asana and Jira, to track team progress and ensure timely completion of deliverables.
  • Worked on custom solutions for E-Commerce platform white label solutions in coordination with the engineering teams.
  • Worked on internal process automations with the engineering team to ensure efficient Jira Project Intakes, Change Management, and Analytics powered by Power BI and SQL are handled and implemented.

Leisure Leagues

Program Manager
01.2017 - 09.2020

Job overview

  • Oversaw the implementation of football leagues structure across 30 cities in Pakistan
  • Managed a team of 30+ people to ensure successful organization of football leagues and infrastructure across the country
  • Managed the online CMS system to analyze and update players and team profiles and data analysis
  • Provided trainings and boot camps in various cities for successful implementation of international SOPs as shared by the UK headquarter
  • Managed multiple big scale events for organizations like UNGC, OXFAM, USAID, Pakistan Football Federation etc
  • Led and managed the Pakistan 6 A-side football team as a Team Manager in ISF World Cup Lisbon 2018, Greece, 2019 and Hungary 2022
  • Led and organized the National level championship events in Pakistan in the years 2018 and 2019

Education

Rome Business School
Rome, Italy

Master of Science from Project Management
01-2025

Udacity
Online

Nanodegree from Business Analytics
01.2021

SMI University
Karachi, Pakistan

Bachelor's from Computer Science
01.2016

University Overview

  • Selected as the lead in the top 8 students at the university to travel to the UK under Future Leaders Program with British Council.
  • GPA: 3.56

Skills

  • Product launches
  • Cross-functional collaboration
  • Strategic planning
  • Competitive market analysis
  • Product roadmapping
  • Cross functional leadership
  • Design thinking
  • Stakeholder management
  • Negotiation
  • Trend analysis
  • Technical acumen

Certification

  • AWS Cloud Foundations, Amazon Web Services, 2023
  • Nanodegree in Business Analytics, Udacity, 2021
  • Foundations of Project Management, Google, 2021
  • Master Project Management - PMP/PMI, Udemy, 2021
  • The Fundamentals of Digital Marketing, Google, 2020
  • Product Masterclass: How to Build Digital Products, Product School, 2020
  • Agile Management with SCRUM, Udemy, 2020

Languages

English
Bilingual or Proficient (C2)
Italian
Elementary (A2)
German
Beginner (A1)
Availability
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evening
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Interests

Reading

Fitness

Sketching

Travelling

Timeline

Senior Product Manager

VFairs LLC
02.2024 - Current

Product Manager

VFairs Dubai
11.2022 - 02.2024

Lead Project Manager

vFairs LLC
09.2020 - 11.2022

Program Manager

Leisure Leagues
01.2017 - 09.2020

Rome Business School

Master of Science from Project Management

SMI University

Bachelor's from Computer Science

Udacity

Nanodegree from Business Analytics

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Shahroze H. Rizvi