Summary
Overview
Work History
Education
Skills
Languages
Software
Playing Create, Repairing, Movies.
Work Preference
Timeline
TruckDriver
Shailesh Singh

Shailesh Singh

Modena,MO

Summary

Proven leader at Caresoft Global LTD, adept in operations management and fostering customer relations, drove consistent revenue growth and achieved a significant 4.5M euros revenue in 2023. Leveraged problem resolution and project management skills to enhance market share and client satisfaction, managing teams across Europe and India with a focus on strategic expansion and quality delivery.

Overview

16
16
years of professional experience

Work History

General Manager

Caresoft Global LTD
01.2024 - Current
  • Added Iveco Commercial vehicle customer under my account with existing customers in CNHI agriculture and construction equipment.
  • Continue to Manage the business of VSG Dover, Sampierana and Toro.
  • Add New customer Cumbria from grains and Livestock
  • Developed and executed annual business plans, resulting in consistent revenue growth.
  • Based on the business dynamics, update the forecast regularly and keep up with all the stakeholders' upcoming impacts.
  • Maintain and improve the profitability and Margin of the company.
  • Successfully negotiated the Project with the Purchasing department.
  • Supported Manufacturing and Industrial engineering-related Projects. like Time study and SOP Creation. Line balancing etc.
  • Managed to achieve the 4.5 M euros revenue during 2023
  • Managed the 12+members European 80+ member offshore(India) team
  • Monitor KPI, TAT, Loops, Quality.
  • Collaborated with department heads to establish goals and work plans.
  • Identified opportunities for expansion, leading to increased market share and company growth.
  • Established strong partnerships with stakeholders, fostering a collaborative work environment.
  • Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.
  • Projected a favourable image of the company to promote objectives and enhance public recognition.
  • Managed multiple projects simultaneously while maintaining focus on meeting key milestones.

Deputy General Manager

Caresoft Global LTD
01.2022 - 01.2024
  • Extended my role as a resident engineer to customers in other product lines(agriculture and construction equipment).
  • successfully added a new Brand to our services portfolio (VSG Dover, Sampierana etc.)
  • Support for BESS is inactive for the existing client, and help initiate new services under it.
  • Help to improve the market share for the services by delivering projects on time and with quality.
  • Supported Manufacturing and Industrial engineering related Project. like Time study, SOP Creation. Line balancing etc.
  • Managed to achieve the 4.5 M euros revenue during 2023
  • Managed the 13+members European 30+ member offshore(India) team
  • Supported as lead engineer in Process, Method and tool and developed my process to improve the existing service.
  • Monitor KPI, TAT, Loops, Quality.
  • Collaborated with department heads to establish goals and work plans.
  • Developed and executed annual business plans, resulting in consistent revenue growth.
  • Identified opportunities for expansion, leading to increased market share and company growth.
  • Established strong partnerships with stakeholders, fostering a collaborative work environment.
  • Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.
  • Projected favorable image of company to promote objectives and enhance public recognition.
  • Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
  • Served as Resident Manager at Perigees' client location.
  • Secured numerous projects for the company, with a significant win being the migration of Driveline Parts to the new PLM system.

Operations Manager

Caresoft Global LTD & Consultant @ CNHI
01.2014 - 12.2021
  • Served as Resident Manager at Perigees' client location.
  • Secured numerous projects for the company, with a significant win being the migration of Driveline Parts to the new PLM system.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Analyzed and reported on key performance metrics to senior management.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Developed and implemented strategies to maximize customer satisfaction.

Project Lead Consultant

Caresoft Global LTD and Consultant @ CNHI
01.2011 - 12.2013
  • Designed the Tractor ABS hydraulic Layout.
  • Performed feasibility for hydraulic components and Hydraulic circuit layout design.
  • Co ordinates development of the Hydraulic schematics for tractor.
  • Helped customer in developing the standard for Hydraulic schematic.
  • Collaborated with cross-functional teams in developing comprehensive strategies for addressing complex client needs.
  • Facilitated regular team meetings to track progress, address concerns, and maintain focus on key objectives throughout each project''s life cycle.
  • Established clear performance metrics for the team, ensuring accountability and continuous improvement.
  • Evaluated post-project performance data to identify areas for improvement in future initiatives while celebrating successes achieved by the team during recent engagements.
  • Enhanced client satisfaction through timely delivery of high-quality project outcomes.


Senior Mechanical Design Engineer

Caresoft Global LTD & Consultant @ CNHI
01.2009 - 10.2010
  • Supported in Migration legacy design data to PLM system.
  • Coordinated with Offshore for development of 2000+ Mechanical, hydraulic Parts Drawings.
  • Performed Quality Check and Release all the parts in to PLM.
  • Supported the Data migration from OLD PLM (Design Central) to Team Center.
  • sound experience PLM (Team Center) and cad software Creo.
  • Elevated company reputation through consistent delivery of high-quality designs that met or exceeded customer expectations.
  • Mentored junior engineers, providing guidance on design principles and fostering a collaborative learning environment.
  • Achieved timely project completion by effectively managing resources.
  • Facilitated seamless communication between Offshore teams and customers to ensure alignment on project objectives and timelines.
  • Drafted assemblies, models, and other technical drawings.

Education

Master of Science - Computer Aided Design (CAD)

SRM University (Sri Ramaswamy Memorial University)
Chennai India
07.2008

Bachelor of Science - Mechanical Engineering

Mahatma Jyotiba Phule Rohilkhand University (MJPRU
Bareilly India
07.2006

Skills

  • Training and coaching
  • Problem Resolution
  • Operations Management
  • Team Player
  • Customer Relations
  • Project Management

Languages

Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Italian
Intermediate (B1)
Tamil
Elementary (A2)
German
Beginner (A1)

Software

Creo

Team Center

Ms Office

Solid Edge

Automation Studio

Playing Create, Repairing, Movies.

I enjoy playing various sports such as cricket, volleyball, and badminton. Sometimes, I like to repair or maintain household items and take pleasure in watching Indian movies in Hindi and Tamil, as well as English movies.

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hours

Timeline

General Manager

Caresoft Global LTD
01.2024 - Current

Deputy General Manager

Caresoft Global LTD
01.2022 - 01.2024

Operations Manager

Caresoft Global LTD & Consultant @ CNHI
01.2014 - 12.2021

Project Lead Consultant

Caresoft Global LTD and Consultant @ CNHI
01.2011 - 12.2013

Senior Mechanical Design Engineer

Caresoft Global LTD & Consultant @ CNHI
01.2009 - 10.2010

Master of Science - Computer Aided Design (CAD)

SRM University (Sri Ramaswamy Memorial University)

Bachelor of Science - Mechanical Engineering

Mahatma Jyotiba Phule Rohilkhand University (MJPRU

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Shailesh Singh