Shannon George
Yorktown, Virginia
Summary
Highly organized and dependable candidate with a proven track record of successfully managing multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities in order to meet team goals. Dedicated educational professional who consistently meets company objectives through the use of organized practices. Skilled in working under pressure and adapting to new situations and challenges, effectively enhancing the organizational brand. Seeking a full-time position that offers professional challenges and allows for the utilization of interpersonal skills, excellent time management, and problem-solving abilities.
Overview
23
23
years of professional experience
Work History
Substitute Teacher
DODEA Schools
Aviano, Italy
09.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Supervised lunchroom and recess activities.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
- Supported implementation of school-wide initiatives aimed at improving academic achievement and student well-being.
- Developed and executed lesson plans to cover required curriculum effectively.
- Fostered student curiosity and love for learning by presenting material in engaging and relatable ways.
- Improved learning outcomes with tailored instruction for diverse student needs.
- Engaged parents and guardians in their children's learning process through regular communication and feedback.
- Fostered positive classroom environment, managing student behavior and promoting respect.
- Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
Co-Chair-Volunteer
Girls Scouts
Aviano, Italy
06.2023 - Current
- Ensured all OCMT members and Troop Leaders complete required trainings for their positions within one month of appointment.
- Implemented new programs and activities to better the Aviano Girl Scout organization. Held family orientation for new and returning families. Attending Back to School events to recruit new members.
- Served as a positive example for girls by modeling positive attributes such as reliability, respect for others, inclusiveness, and a positive attitude.
- Leadership and recruiting of the Overseas Committee Management Team.
- Maintained regular contact with OCMT members and lead monthly troop leader meetings.
- Provided guidance and information to new and renewing troop leaders on an ongoing basis. Coach, motivate, and recognize local volunteers.
- Membership planning and development to ensure troop leaders have local support and that every girl in your community has the opportunity to be a Girl Scout.
- Leveraged marketing presence in community in conjunction with annual membership plan.
- Acted as the local point of contact for USAGSO staff.
- When necessary, implement conflict resolution techniques.
- Planned Girl Scout events, lead Cadette meetings, chaperoned and organized trips.
- Communicated and complied with all volunteer processes, standards and safety guidelines as outlined in Safety Activity Checkpoints and Volunteer Essentials to all local volunteers.
- Utilized Looker to track, local rosters, membership trends, and maintain data accuracy.
- Maintained key partnerships, completing required paperwork for partnering military bases, schools, and community organizations, if applicable.
- Ensured financial compliance of the program and complete annual report
- Cultivated a positive workplace culture that fostered collaboration, engagement, and volunteer satisfaction across all troops in the organization.
Key Spouse Mentor- Volunteer
31 Munitions Squadron
Aviano, Italy
07.2022 - Current
- Conducted thorough research on resources available both on and off base to ensure comprehensive support for military families.
- Implemented innovative solutions for common challenges faced by military spouses, promoting self-reliance and resilience.
- Built strong relationships with community partners, enhancing collaboration and increasing the availability of resources for those served within the program.
- Enhanced communication between military families and support agencies by providing timely and accurate information.
- Developed a welcoming environment for new spouses through orientation sessions, fostering positive relationships within the community.
- Coordinated volunteer opportunities for spouses interested in giving back to their community or gaining professional experience while supporting fellow military families.
- Provided guidance to new Key Spouses, ensuring continuity of the program''s objectives and goals.
- Evaluated program effectiveness regularly by gathering feedback from participants, making adjustments as needed to better serve the community''s needs.
- Worked closely with Family Readiness Officers to address concerns or issues affecting military families in a timely manner.
- Facilitated open lines of communication between unit commanders and family members regarding deployment-related matters.
- Streamlined resource distribution by maintaining an up-to-date database of relevant contacts and organizations.
- Established a support network for military families during deployment, providing emotional and logistical assistance.
- Connected struggling families with appropriate resources, resulting in enhanced well-being and stability.
- Collaborated with installation leadership to identify resources and services available to military spouses, improving overall awareness and utilization.
- Served as an accessible point of contact for family members seeking information about services or opportunities available on base.
- Organized special events and activities for spouses and military members, promoting camaraderie and morale within the community.
- Actively participated in local spouse groups to stay informed about ongoing initiatives that could benefit those served within the Key Spouse program.
- Conducted regular check-ins with assigned families, offering empathetic listening and practical advice as needed.
Recreation Supervisor I
York County Parks and Recreation
Yorktown, VA
08.2019 - 07.2022
- Performed responsible professional work in planning, organizing, and supervising County-wide recreational programs and athletics, and/or managing parks or other types of sports complexes
- Managed seasonal personnel, coordinates use of facilities, markets and advertises programs and events, prepared and maintained budget for area of responsibility; and evaluated the success/quality of the program/facility
- Designed, implemented, planned, organized, supervised and managed all aspects of recreational programs in assigned areas, and/or managed the overall operation of parks or other types of recreational facilities; responded to inquiries and/or complaints; monitored use of parks and facilities; coordinated support of programs with other County departments and other agencies as needed for security and maintenance and repair needs
- Recruited, interviewed, checked backgrounds, hired, trained, and supervised part-time and contractual employees, as well as volunteers; approved leave and entered time into on-line time and attendance system for work-as-required employees
- Evaluated and approved proposals from contractual class instructors, sports officials associations, tour companies, performing arts agencies, caterers, for services rendered to the Parks and Recreation Division; negotiated fees and contracts with part-time/contractual employees; initiated contractual payments and refunds
- Monitored compliance with terms of contracts
- Monitored programs in progress and/or facility operations; evaluated programs for overall effectiveness and/or efficiency of facility operations; implements needed changes
- Investigated and responded to complaints
- Maintained programs and/or facility operations within budget limitations; managed credit card purchases; projected revenues and expenditures for budget approval
- Completed routine budget work such as regular reporting on revenue/expenditure status; partial payments; request for payments; refunds; payroll; etc
- Participated in the planning of special events; worked at the special events as required
- Created and edited marketing materials such as flyers, brochures, posters, advertisements for County-wide and/or regional distribution
- Appeared on the local government cable TV channel for interviews and as part of programs produced for public viewing
- Made presentations to diverse audiences
- Maintained websites, or website pages, relating to various Parks and Recreation programs
- Performed periodic maintenance, updates, revisions, and assists with site design
- Responsible for preparing a variety of reports pertaining to assigned areas of responsibility
- Served as a staff liaison or County representative on local and regional boards, commissions, and committees which are either community-based or under the auspices of the Board of Supervisors
- Oversaw the York County Summer Fun Program for over 300 youth ages 5-12 at six different sites, Field Trip Fever Program for over 135 youth ages 6-12 at three different sites, and Leaders in Training for teens ages 14-16 for 6 weeks during the summer months at six different sites
- Trained over 35 staff in preparation for the Summer Fun Camp and Field Trip Fever programs
- Worked closely with the York County Board of Supervisors as the staff liaison for the York County Youth Commission
- The York County Youth Commission (YCYC) serves as a communications link between the youth (grades 9-12) of York County and the Board of Supervisors by researching and presenting student issues, problems, needs, ideas, and suggestions
- Assisted, guided, and mentored The York County Youth Commission to meet goals
- I oversaw and trained incoming Youth Commissioner, held monthly meetings to discuss issues, and prepared for your quarterly report to the York County Board of Supervisors
- Hosted monthly meetings for our community leaders to speak to the York County Youth Commission
- Provided other information as needed to the public relative to services provided by the Parks and Recreation Division
- Oversaw the all of the adult and youth instructional programs to include: fitness, art, and dance classes for both youth and adults
- Oversaw the skating program that ran during the school year for York County Parks and Recreation
- Ran special camps during winter and spring break, parent's day out, and special events for youth
- Implemented new programs for youth and adults such as ballet and tap classes, art classes, Christmas Wreathing Making classes, and Adult Fitness Classes to meet the needs of the community
- Assisted other staff members and agencies as needed
- Monitored, requests schedules certain maintenance tasks at parks and other recreational facilities, and performs other related work as required
- Monitored, requests and schedules certain maintenance tasks at parks and other recreational facilities, and performed other related work as required
Staff Support Assistant
York County Parks and Recreation
Yorktown, VA
01.2018 - 08.2019
- Provided administrative support for Parks and Recreation Division
- Registered adult and youth participants in recreational activities by entering data into relational database
- Provided customer service to Parks and Recreation clientele by screening and handling variety of inquires independently
- Answered high volume of incoming calls; greeted visitors and responded to wide variety of inquires; directed inquires to appropriate personnel as required
- Registered residents into recreational and instructional programs throughout year; maintained data in computer database; collected registration fees, inputted data for each individual, and assigned them to particular program; recorded monetary transactions, assigned to teams or roster,- printed rosters, made copies and distributed to appropriately
- Performed variety of purchasing and fiscal duties to include, but not limited to, P-card administration for assigned staff, prepared requisitions and RFPs, ordering and receiving supplies and verifying invoices
- Provided administrative support to Recreation Supervisors by preparing variety of reports, publications, correspondence, and memos and by photocopying materials
- Entered work orders into Facility Dude Work Order System
- Responded to reservation requests for facilities; entered reservations in RecTrac, Outlook calendar(s) Assisted as Parks and Recreation's Web Content Manager; designed web pages, and ensured information on web was up to date
- Maintained ADA compliance on all websites assigned
- Require on-call status in emergency situations such as hurricanes, and assigned to work in emergency shelters, or other designated areas as directed by Emergency Operations Center when needed
- Assisted with other agencies such as York County Tourism Development Department during special events and market days.
Community Activities Center Director
RAF Lakenheath Force Support Squadron
Lakenheath Air Force Base, England
02.2013 - 08.2014
- Directed and oversaw day to day operations of two Community Activities Centers
- Supervised NAF employees and MOD employees to ensure daily tasks were being accomplished in timely manner and according to standards
- Explained performance expectations to employees and provided regular feedback on strength and weaknesses
- Advised and counseled to employees regarding policies, procedures, and directives of management
- Appraised subordinate workers performances using rating techniques
- Recommended awards when appropriate approved within grade increased
- Approved schedule and leave for all employees
- Maintained healthy working environment for entire staff and applies all EEO standards to ensure staff was being treated equally
- Developed year-round program activities to meet recreation, leisure, physical, and social needs of military, housing occupants while maintaining contacts and venues within local non-military community to offer recreational programming
- Developed overall programs for geographically separated military housing areas
- Planned, coordinated, and evaluated programs that include but are not limited to music, dance, fitness, instructional, and informational classes
- Planned and coordinated various tournaments, competitions, annual or one-time events, social activities, or trips targeted to family members of all ages
- Worked closely with Child Development Center, School Age, and Youth Center when planning and organizing events for children of all ages
- Determined suitable locations and venues for programs within close proximity of target housing areas
- Established contacts with key personnel ensuring contracts and agreements are followed for government use of facility as needed to include Commander's Channel, flyers, local magazine, and brochures
- Ascertained needs of local community through such ways as face-to-face contact, comment cards, gathering of demographic data and/or needs assessment surveys to determine programming for various regions
- Promoted, marketed, and communicated classes and programs to housing areas through such avenue as 48th Force Support Squadron At Ease magazine, newsletter, flyers, base intranet, and Lakenheath's Facebook page
- Ensured details of programs and classes are attended to in efficient manner by traveling to various locations to include but not limited to, collected fees and charges, oversaw programs offered to military community for quality assurance purposes, recruiting instructors and volunteers, and completing Non-Appropriated and Appropriated contracts as specified by AF and base regulations
- Performed on-going customer and public relations interaction with military members, DoD civilians and their families, and nonmilitary related personnel and/or organizations related this position
- Informed participants of guidelines and answers questions regarding programs, facilities, and hours of operation
- Refers patrons to other contacts or resources if unable to supply information requested
- Maintained professional relationships and communication with key, community individuals as needed for securing venues, recruiting contract instructors, organizing program details
- Accounted for all funds and supplies involved programming area using correct format
- Recommended changes and evaluated programs for monetary improvement
- Evaluated effectiveness of ongoing programs in outreach communities taking into account resources, programs objectives, participation, and customer response
- Ensured programs coincide with Community Center and Force Support goals
- Assisted with major functions held in conjunction with Community Center, Family Member Support Flight, 48th Force Support, or base as needed
- Ensured Air Force Community Center programs are being implemented such as Live Green, Cook it Up, and Single Airmen Initiative program
- Partnership with other organizations such as DODDS, CDC, SAP, and Youth Center to ensure programs are successful
- Led and created 13 base wide events in 12 months
- Established the First Winter Wonderland on RAF Lakenheath for 10K families and Single Airmen Cook it Up program
- Instituted the first Halloween Hut in base housing and Single Airmen Cookie Drive
- Worked with ARFC to create a FREE weekend Gamers club for 60 youth
- Organized base Christmas Tree Lighting and Spouses Night Out event for 350 spouses
- Developed first-ever "Designer Bag Bingo" ladies program profiting $25K in sales and 1200 female customers
- Revamped Balloon Shop with consignment contracts with 2K sales in first month
- Project Manager for “You Make A Difference”, organized 17 projects for base
- Renovated game room, party zone, and computer lab, $45K upgrade that increased facility usage up 75 percent
- Won “USAFE Team/Program Community Center of the Year” and combined two Community Centers, to help cut labor cost and increase balloon shop sales by 26% NIAD increase
- Maintained budget/ financials and safety/security regulations.
Community Activities Center Recreation Specialist
RAF Lakenheath Force Support Squadron
Lakenheath Air Force Base, England
05.2012 - 02.2013
- Established, planned, and developed year-round program activities to meet the recreation, leisure, physical, and social needs of the military, housing occupants while maintaining contacts and venues within the local non-military community to offer recreational programming
- Developed overall programs for geographically separated military housing areas
- Planned, coordinated, and evaluated programs which include but are not limited to music, dance, fitness, instructional, and informational classes
- Planned and coordinated various tournaments, competitions, annual or one-time events, social activities or trips targeted to family members of all ages
- Determined suitable locations and venues for programs within close proximity of target housing areas
- Established contacts with key personnel ensuring contracts and agreements are followed for government use of the facility as needed to include the Commander's Channel, flyers, local magazine, and brochures
- Ascertained needs of the local community through such ways as face-to-face contact, comment cards, gathered of demographic data and/or needs assessment surveys to determine programming for various regions
- Promoted, marketed, and communicated classes and programs to housing areas through such avenue as the 48th FSS At Ease magazine, newsletter, flyers, base intranet, and Lakenheath's Facebook page
- Ensured details of programs and classes are attended to in an efficient manner by traveling to various locations to include but not limited to, collected fees and charges, oversaw programs offered to the military community for quality assurance purposes, recruited instructors and volunteers, and completed Non-Appropriated and Appropriated contracts as specified by AF and base regulations
- Performed on-going customer and public relations interaction with military members, DoD civilians and their families, and nonmilitary related personnel and/or organizations related to the position
- Informed participants of guidelines and answered questions regarding programs, facilities, and hours of operation
- Referred patrons to other contacts or resources if unable to supply the information requested
- Maintained professional relationships and communication with key, community individuals as needed for securing venues, recruited contract instructors, organized program details
- Accounted for all funds and supplies involved programming area using correct format
- Recommended changes and evaluates programs for monetary improvement
- Evaluated effectiveness of ongoing programs in outreach communities taking into account resources, programs objectives, participation, and customer response
- Ensured programs coincide with Community Center and Force Support goals
- Assisted with major functions held in conjunction with the Community Center, Family Member Support Flight, 48th Force Support, or base as needed
- Supervised NAF employees and MOD employees to ensure daily tasks are being accomplished in a timely manner
- Ensured Air Force Community Center programs are being implemented such as Live Green, Cook it Up, and Single Airmen Initiative program
- Partnership with other organizations to ensure programs are successful
- Established the First Winter Wonderland on RAF Lakenheath for the community and the Single Airmen Cook it Up program
- Knowledge of budget financial and resource management practices and procedures in relation to meeting program goals and objectives
- Maintained the safety and security regulations, practices and procedures to ensure a safe and quality community center
- Ensured proper tools, methods, and techniques for assessing and analyzing the recreational needs of the community and the ability to apply the knowledge to improve community center programs and services are implemented and utilized.
Operations Assistant
Ramstein Force Support Squadron
Ramstein Air Base, Germany
08.2006 - 07.2010
- Provided direct over sight for $750,000 in annual transactions
- Provided weekly income, labor cost, and supply expense status for effective financial management
- Trained and supervised six workers in procedures to ensure financial accountability and daily financial accuracy
- Ensured daily deposits and end of month statements were completed in timely manner with 100% accuracy
- Identified and resolved errors through in depth research and analysis
- Trained 30 new employees on administrative duties and facility procedures
- Assisted with end of FY purchases to effectively manage available resources
- Assisted School Age Director to redesign and streamline enrollment packages to improve “customer friendly” set up and ease of access to vital information
- Provided oversight for medication administration for up to 50 of children with 100% accuracy including certification of completion of required documentation according to established procedures and enforcing strict adherence to prescription details to ensure the health and safety of youth
- Worked collaboratively with the Training and Curriculum Specialist to redesign and update admission procedures for 60 special needs children, verified medical advisor referrals and implemented appropriate measures to meet all AF requirements
- Maintained and updated special needs alert listing and ensured 100% communication to staff
- Maintained 100% accountability of over 300 customer accounts to include school year, summer and winter camps, and seasonal participants
- Single-handedly developed and maintained 220 registration packets that were commended by HHQ inspectors in two unannounced annual inspections
- Accurately maintained 80 AF 357, Family Care Plans and guaranteed vital emergency contact information availability
- Recorded and analyzed accident reports submitted to higher authority as required by AF policy and identified and corrected unacceptable patterns
- Managed child placement to ease transportation limitations and maximize available enrollment capacity
- Assisted current and potential customers with inquiries and needs through face to face, telephone and electronic mail communications
- Coordinated parent orientations upon a child's acceptance into the program
- Provided accurate information in a tactful and considerate manner which established a good rapport with parents, children, staff, other youth programs and agencies and resulted in numerous positive customer comment cards from parents and colleagues
- Served as Supervisor on Duty in the absence of the Program Coordinator or Assistant Coordinator
- Provided support for children experiencing behavioral issues or special needs, utilizing experience and education in early child development to enable all youth to succeed in our environment
- Provided support and knowledge to various childcare programs within the local area ensuring continuity between facilities
- Assisted the Ramstein Child Develop Center in preparation for two annual reaccreditations by reviewing all enrollment packages and other documentation for accuracy and completeness
- Provided guidance and training to other desk clerks throughout the flight when required/requested
- Organized effective waiting list management to ensure timely notification and accurate updates were accomplished and elevated through proper channels
- Tracked, recorded and completed payroll documents for 30 member staff and ensured members accurately updated time cards utilizing the TMX system
- Critical organizer for multiple Hispanic Heritage celebrations: prepared meals, organized volunteers, oversaw decoration, and coordinated logistics
- Assisted with other special events such, as Black History Dessert Fest, 1st Annual Expo, Fall Festival, BGCA Day for Kids, Freedom Fest and Give Parents a Break
- Played a critical role in the '08 and ‘09 Professional of the Year panels, attended planning meetings, ordered and finalized certificates, spearheaded the decorations committee and set up venue
- Assisted the 2009 BGCA Fine Art Exhibit
- Assisted two staff members in preparation for their Military School Age credentials with two successful outcomes
- Featured speaker in the Trevor Roman Foundation “With You All The Way” video, sharing expertise to support parents and youth develop resilience skills for coping with the transitions of military life such as deployments/PCS/etc
- Helped deliver the first of 500 “Cuzzie Cares” coping kits to Ramstein Schools
- Leadership, knowledge and organizational skills were validated in successful completion of two National Afterschool Association reaccreditations
- Served as ASQ team member, guided redesign of 10 program rooms to support high yield learning activities, surveyed more than 250 people and helped maintain the AF inspection box to include fire drill results, public health inspections, schedules, work order logs and enrollment records which contributed to consecutive “Best in USAFE" awards
- Familiar with USDA/NAEYC standards and guidelines.
Recreation Assistant
Camp Darby/Livorno Youth Services
Livorno, Italy
10.2002 - 10.2004
- Followed established guidelines, and use personal judgement in applying them to each situation
- Supervised youth participants during indoor and outdoor games, on field trips, and on other programs/events
- Assisted in planning, organizing, development, and management of recreational program for the installation youth ages 11-19
- Assisted with middle school and teen programs, which emphasize physical, emotional, and cognitive development through age appropriate activities, which include a comprehensive curriculum for after school hours, full days, holidays, weekends, and school vacations
- Responsible for programming that includes sport/leisure activities and Promise Passport Program (a volunteer program for youth)
- Recruited and trained volunteers and assign duties
- Managed the Torch Club (Boys and Girls Club of America), a leadership club for youth, Ultimate Journey, and Recycle Program, prepared annual calendar and Youth Services Information Letter
- Assisted in programs for youth employment, job skills training and preparation programs
- Assisted with sports programs, special interest activities, i.e
- Summer camps field trips, kick-back nights, all dances, fundraisers and cultural events
- Created a new Youth Services Handbook for incoming families in the community and off-Site booklet to be included in Welcome Packets and for use by the Army Community Services Relocation Sponsorship Program
- Designed flyers and brochures for all of programs and special events and distribute to youth and community
- Coordinated with local military units for program support (transportation, materials, manpower, sponsorship, etc.) Scheduled classes and special interest programs for youth
- Spearheaded special events and community events such as Youth Services/AAFES Fashion Show, Youth Services Treasure Hunt, Halloween Festivities, Annual Dessert Fest, and National Kid's Day
- Cultivated a cooperative relationship between the civilian and military community organizations/agencies
- Prepared program purchase requests for equipment, resources, and supplies
- Prepared work orders to maintain equipment and facility as needed
- Responsible for the administrative duties such as, daily financial documents, weekly feeder charges
- Provided input for ordering, stocking and issuing of equipment, supplies, and the annual budget
- Appointed as the Youth Services Safety Officer and maintained records/inspections with no deficiencies.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
Assistant Installation Volunteer Coordinator
Camp Darby Army Community Service
Livorno, Italy
08.2001 - 09.2002
- Performed clerical and administrative duties assigned
- Ensured all volunteers register with the installation Volunteer Program and completed required forms
- Interviewed, screened, and assisted in the placement of volunteers into various organizations
- Maintained volunteer records of the community volunteers
- Assembled and maintained Installation Record Checks paperwork
- Initiated Installation Records Checks on all volunteers who are involved with children/youth
- Solicited volunteer hours from volunteers on a monthly basis
- Maintained volunteer databases and tracked individual volunteer hours
- Marketed, solicited, and advertised the volunteer program
- Ensured that all volunteers are properly trained and understand rules, regulations, and their rights as a volunteer
- Developed and created flyers, certificates, and other printed materials
- Maintained monthly programs statistics
- Performed other duties as assigned related to the Installation Volunteer Program.
Family Action PlanFamily Team Building Coordinator
Camp Darby Army Community Service
Livorno, Italy
08.2001 - 09.2002
- Served as the Army Family Team Building Program Manager for the Army Family Team Building Program in Livorno Military Community
- Organized training materials; provided classroom instruction and facilitation to individuals and groups
- Organized many diverse groups and activities, and gained their support and active participation in the Army Family Team Building programs and coordinated their efforts to accomplish a common goal
- Educated, trained, and counseled military and community members in knowledge, skills, and behavior to prepare them for the future endeavors in the military environments
- Completed Instructor's Training for the Army Family Team Building Program
- Utilized a personal computer with various software packages such as Microsoft Publisher and Coral Draw
- Designed effective marketing strategies such as flyers, brochures, etc., to ensure that the community is informed of the Army Family Team Building program and benefits
- Handled routine matters and on the basis of knowledge of program activities, procedures, and requirements, direct other inquires to appropriate Army Community Service Program Manager
- Performed several; varied broad and routine activities requiring administrative, typing, and word processing functions supportive of the mission of the Army Community Service Center
- Received visitors to the office and referred each visitor to appropriate person or activity
- Received telephone calls in a professional and tactful manner, referring them as appropriate
- Provided information services that require a general knowledge of the functions and activities of the Army Community Service programs
- Furnished information such as: telephone numbers, designations and locations of offices and personnel, office hours, and time/location of special events
- Utilized automation equipment to store, retrieve, manipulate, transfer, compute, and print information
- Familiar with the various aspects of all ACS programs to include Employment Readiness, Installation Volunteer Program, Financial Readiness, and Relocation.
Education
Some College (No Degree) - Spanish Education
East Carolina University
Greenville, North CarolinaBachelor of Arts - Early Childhood Education
University of Arizona Global Campus
Arizona10.2016
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Work well with diverse group
- Team player
- Fluent in Spanish
Additional Information
Awards:
2014 Joan Orr Air Force Spouse of the Year Awards
2013 48th Force Support Squadron Civilian of the Quarter Cat 3
2013-14 Team/Program Community Center Program of the Year
2009 Professional Development Award of Excellence Boys and Girls Club of America
Volunteer:
2016-2017 Grafton Middle School PTSA President
2018-2019 Grafton High School PTSA Secretary
2020-2022 Grafton High School PTSA President and Senior Committee Coordinator
2023-2024 Aviano Sea Dragons Swim Team Secretary
2023-2024 Girl Scouts Over Seas Co-Chair
2022-Current 31 Munitions Squadron Key Spouse Liaison
2022-Current 31 Munitions Squadron Social Committee President
2024-2025 Aviano Sea Dragons Swim Team Treasurer
2024-2025 Girl Scout Over Seas Treasurer
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Substitute Teacher
DODEA Schools
09.2023 - Current
Co-Chair-Volunteer
Girls Scouts
06.2023 - Current
Key Spouse Mentor- Volunteer
31 Munitions Squadron
07.2022 - Current
Recreation Supervisor I
York County Parks and Recreation
08.2019 - 07.2022
Staff Support Assistant
York County Parks and Recreation
01.2018 - 08.2019
Community Activities Center Director
RAF Lakenheath Force Support Squadron
02.2013 - 08.2014
Community Activities Center Recreation Specialist
RAF Lakenheath Force Support Squadron
05.2012 - 02.2013
Operations Assistant
Ramstein Force Support Squadron
08.2006 - 07.2010
Recreation Assistant
Camp Darby/Livorno Youth Services
10.2002 - 10.2004
Assistant Installation Volunteer Coordinator
Camp Darby Army Community Service
08.2001 - 09.2002
Family Action PlanFamily Team Building Coordinator
Camp Darby Army Community Service
08.2001 - 09.2002
Some College (No Degree) - Spanish Education
East Carolina University
Bachelor of Arts - Early Childhood Education
University of Arizona Global Campus