Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHAN SHAN LO

Summary

Dynamic Administration field with 10+ experience at Taipei Veterans General Hospital, enhancing recruiting new staff through innovative recruitment strategies. Skilled in public speaking and organizing events. I successfully streamlined application processes and organized impactful events. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments.
Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Client Advisor

Giorgio Armani
07.2023 - Current
  • Cultivated long-lasting relationships with clients through consistent communication and personalized service.
  • Streamlined internal processes for improved efficiency, resulting in higher client retention rates.
  • Trained new personnel regarding company operations, policies and services.
  • Cross-trained and provided backup support for organizational leadership.
  • Trained staff on operating procedures and company services.
  • Implemented and developed customer service training processes.

Sales Assistant

Tod's Group
07.2021 - 06.2023
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

Project Consultant

Self-employed
05.2016 - 11.2019
  • Delivered high-quality project results by consistently adhering to established standards and protocols.
  • Allocated work among team members and provided guidance.
  • Implemented risk mitigation strategies through thorough analysis of potential issues, minimizing the impact on project timelines.
  • Collaborated with various departments to ensure seamless integration of project components into existing systems or processes when required.
  • Coordinated with cross-functional teams for the successful execution of complex projects, creating a seamless workflow.
  • Identified new business opportunities through market research and analysis, contributing to company growth objectives.
  • Mentored junior team members by sharing industry insights and best practices, enhancing their skills and performance.

Executive Officer

Taipei Veterans General Hospital
01.2015 - 05.2016
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Oversaw risk management strategies, mitigating potential threats to the organization''s stability and reputation.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted in recruiting, hiring and training of team members.
  • Established strong relationships with key stakeholders to enhance collaboration and drive business success.
  • Handled administrative management, personnel issues and supply requirements for unit.
  • Collaborated with cross-functional teams to identify new business opportunities in line with strategic objectives.

Assistant Project Coordinator

Taipei Veterans General Hospital
03.2003 - 12.2014
  • Developed comprehensive minutes from project meetings, fostering clear communication among all parties involved.
  • Promoted a collaborative work environment through open lines of communication with both internal team members and external partners.
  • Guided project team staff to drive project success.
  • Played an integral role in meeting strict deadlines by consistently following up on outstanding tasks with relevant parties.
  • Improved project efficiency by streamlining communication between team members and stakeholders.
  • Assisted in managing budgets, ensuring financial accountability throughout project lifecycles.
  • Strengthened cross-functional collaboration through efficient coordination of multiple departments within the organization during projects implementation phases.

Education

Master of Science - Education Management

National Taipei University of Nursing And Health Science

Bachelor's Degree -

Chinese Culture University

Skills

  • Event Planning
  • Client relationship management
  • Relationship Building
  • CRM
  • Work training
  • Project control
  • Project coordination

Certification

  • PMP - Project Management Professional

Timeline

Senior Client Advisor

Giorgio Armani
07.2023 - Current

Sales Assistant

Tod's Group
07.2021 - 06.2023

Project Consultant

Self-employed
05.2016 - 11.2019

Executive Officer

Taipei Veterans General Hospital
01.2015 - 05.2016

Assistant Project Coordinator

Taipei Veterans General Hospital
03.2003 - 12.2014

Master of Science - Education Management

National Taipei University of Nursing And Health Science

Bachelor's Degree -

Chinese Culture University

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SHAN SHAN LO