Summary
Overview
Work History
Education
Skills
Languages & hobbies
Hobbies and Interests
Affiliations
Timeline
Generic

Shawn Shafiee

Farnese

Summary

  • Senior Manager with 15+ years track record in designing and delivering cross-sector business & IS transformation programs within automotive, government, pharmaceutical, consumer goods, telco/media, travel & transport industries.
  • Managing delivery of multiple Digital transformation projects – directly enhancing topline & bottom-line results.
  • Designed and delivered best-practice transformation program SAP/MES for seamless global rollout.
  • Delivered regulatory & supply chain operational excellence program to over 100 countries.
  • Managed technology product development & solutions delivery - €100M increase in 1st yr. revenues.
  • Transformed Italian public entity into a best-in-class private technology service solutions provider.
  • Managed advanced content & service delivery practice for big five consulting firm - €6MM wins.
  • Developed technology product channel resulting in worldwide licensing & service agreement.
  • Managed international supply chain consulting services averaging 120% of revenue goals.

Qualified Business Transformation Manager with proven track record in streamlining processes and implementing strategic initiatives. Delivered comprehensive change management solutions that increased operational efficiency and enhanced business performance. Demonstrated expertise in stakeholder engagement and project leadership.

Overview

28
28
years of professional experience

Work History

Sr. Program and Business Transformation Manager

Independent Management Consultant
01.2009 - Current
  • Managing the Design and delivery of multiple digital programs for a leading global dispensing systems solutions provider for Pharma, Beauty, Food & Beverage markets.
  • Change Manager for multiple global SAP-MES rollouts, resulting in seamless delivery of projects.
  • Designed & deployed best practice business transformation methodology across SAP/MES Projects.
  • Delivery of multiple Artificial Intelligence initiatives focused on significantly reducing PDLC.
  • Managed global delivery of an integrated Marketing Automation Platform on time & Budget.
  • Implemented EMEA MVP B2B eCommerce platform on time & on Budget.
  • Managed successful rollout of mission critical MDG Platform on time and on budget.
  • Implemented multiple complex shopfloor MES connectivity and robotic palletizer systems.
  • Innovation Management and Business Transformation

Global Change Manager

Novartis Vaccines Global Regulatory & Supply Chain Operational Excellence Project
01.2012 - 01.2014
  • Defined & executed global change management strategy -“1st successful program in six years.”
  • Conducted business, IS & organizational risk analysis - mitigation of all issues & risks - GxP compliancy.
  • Defined & managed project deployment strategy - seamless execution of project pre/post launch.
  • Designed global stakeholder map - effective communication delivery & impact analysis.
  • Orchestrated stakeholder collaboration & managed conflicts - strong focus on project delivery.
  • Delivered Global GxP complaint training plan & SOP materials - high trainee satisfaction.
  • Designed new organisational transformation plan - flawless transition of activities from as-is to to-be.
  • Effective business process design and integration of systems (Trackwise, SAP, Livelink, SharePoint).
  • Strong expertise in regulatory approval process (Labelling) for product packaging & production.

Innovation Strategist & Change Manager

Ministry of Economic Development
01.2011 - 01.2012
  • Designed innovation master plan for four Italian regions – OCM road map for public institutions.
  • Defined collaboration strategy - effective engagement between public & private hi-tech institutions.
  • Implemented auditing standards measuring regions innovation capabilities & service gaps.
  • Designed best practice Foresight methodology for governmental & regional bodies.

Business Strategy & Transformation Consultant

Legal Grounds
01.2010 - 01.2011
  • Transformed law firm into an innovative legal services org. - 2011 Financial Times #1 ranking firm Italy.
  • Defined virtual partner collaboration processes & web marketing improving billed hours three fold.

Zone Director

Carlson Wagonlit
01.2007 - 01.2009
  • Lead board member in designing and implementing business transformation initiatives.
  • Managed cross-functional service integration focused on solutions delivery - €100M impact.
  • Developed B2B2C strategy resulting in major partnerships in Europe €6MM impact.
  • Program/Project manager for product dev. & customer integration services -100+ projects.
  • Designed a successful cross-functional product development and solutions delivery model.
  • Transformed technology platforms improving front, mid & back office customer service systems.
  • Member of Global ICT Governance team - implemented PRINCE, PDLC & CMMI standards.
  • Italy, Egypt, Greece & Morocco - Global Business Travel & Events Service Provider

Director - Solutions delivery Italy & Quality Assurance Manager EMEA for Global Travel Services Company

Travelport (Galileo) Italy/EMEA
01.2004 - 01.2007
  • Lead member in transforming B2B2C public travel provider into #1 ranked travel solutions services.
  • Reorganized Italian product team of 40 into a best-in-class service delivery team - EMEA.
  • Program manager for three global e-commerce travel platforms resulting in €30M+ rev. 1st year.
  • Implemented KPI’s, PMLC, SDLC & PDLC standards across EMEA - significantly improving delivery.
  • Transformed legacy infrastructure, systems & applications - $4M annual savings & outstanding QoS.
  • Developed JV and M&A assessment strategy resulting in major initiatives in Bulgaria, India & Italy.

Senior Manager

Capgemini Ernst & Young Consultants- Telecom Media Networks
01.1999 - 01.2004
  • Responsible for Advanced Content & Services consulting in Italy.
  • COP Manager: Global expert in digital media management for Telco/Media Operators; Italy 2001-2004
  • Managed mobile VAS platforms, 25 consultants & partnerships with major technology partners.
  • Lead member in designing & selling global mobile VAS SOA solutions - €50M Vodafone project.
  • Program manager implemented first global mobile DRM solution for Hutchinson Whampoa.
  • Foresight planning & design of end-to-end service strategy (VAS, OSS & BSS), processes & organizational structure for startup MVNO operator.
  • Nominated to direct the Global Center of Excellence for Digital Media & Content Product Development

Engagement Manager

RAI - Radio & Television Italy RaiNet Portal, RaiClick
01.2000 - 01.2001
  • Solutions bid team lead winning €3M consulting project - RaiNet Portal (Newco startup).
  • Defined content strategy, organisational structure & processes - 1st Italian multimedia content portal.
  • Designed portal content functional architecture, including digital-media post-production services.
  • Project management, including supplier sourcing & negotiations - net savings of over €1M.

Strategy & BPR Consultant

I.T.S., FIAT Group’s IT Service Provider
01.1999 - 01.1999
  • Conducted JV feasibility analysis resulting in IBM & I.T.S. integrated managed services.
  • Designed central HD processes for FIAT Group’s European call centers, a 5-fold improvement in QoS.
  • Part of core solutions team winning €MM bid for the first Italian Portal - Ciao Web (Now part of Bing).

Business Development and Engagement Manager, Domestic & International

INTERMAX SOLUTIONS, INC.
01.1997 - 01.1999
  • Managed business development for Symantec spin-off- providing rapid application development tools, data migration, middleware technologies & services.
  • Consulted fortune 1000 clients in converting legacy ERP applications to web based solutions.

Education

MBA - Technology Management

University of Phoenix
San Francisco, USA
01.1999

BS - International Business (Marketing)

San Francisco State University
San Francisco, CA
01.1994

Skills

  • Digital strategy development
  • Strategic program execution
  • Organizational change management
  • Strategic solutions execution
  • Project execution management
  • Process optimization
  • Strategic business analysis
  • Change management expertise
  • Operational efficiency improvement
  • Effective problem resolution
  • Collaborative team management
  • Training and development
  • Complex Problem-solving
  • Market analysis

Languages & hobbies

English (native), Farsi (medium), French (beginner), Italian (fluent), Portuguese & Spanish (basic)

Hobbies and Interests

Farming, permaculture, sustainable design and environmental restoration

Affiliations

  • Steering Committee member for the twin city tourism & cultural exchange for Farnese, Italy & Beaumont de Perduis, France.
  • Board member for improving the tourism & cultural service offerings for the city of Farnese Italy.

Timeline

Global Change Manager

Novartis Vaccines Global Regulatory & Supply Chain Operational Excellence Project
01.2012 - 01.2014

Innovation Strategist & Change Manager

Ministry of Economic Development
01.2011 - 01.2012

Business Strategy & Transformation Consultant

Legal Grounds
01.2010 - 01.2011

Sr. Program and Business Transformation Manager

Independent Management Consultant
01.2009 - Current

Zone Director

Carlson Wagonlit
01.2007 - 01.2009

Director - Solutions delivery Italy & Quality Assurance Manager EMEA for Global Travel Services Company

Travelport (Galileo) Italy/EMEA
01.2004 - 01.2007

Engagement Manager

RAI - Radio & Television Italy RaiNet Portal, RaiClick
01.2000 - 01.2001

Senior Manager

Capgemini Ernst & Young Consultants- Telecom Media Networks
01.1999 - 01.2004

Strategy & BPR Consultant

I.T.S., FIAT Group’s IT Service Provider
01.1999 - 01.1999

Business Development and Engagement Manager, Domestic & International

INTERMAX SOLUTIONS, INC.
01.1997 - 01.1999

MBA - Technology Management

University of Phoenix

BS - International Business (Marketing)

San Francisco State University

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Shawn Shafiee