Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Accomplishments
Languages
Timeline
Generic
Shilpa Agrawal

Shilpa Agrawal

Milan,MI

Summary

Experienced Project Manager also technically skilled in Data Analytics and continuous improvement projects with a demonstrated history of working in the oil & energy (4 years) and e-commerce sector (Amazon 2 years).

I have the work visa for Italy hence do not require a work authorization permit.

Overview

6
6
years of professional experience

Work History

Project Manager

AMAZON
08.2021 - 08.2023

SIM Mechanism improvement Phase 2

  • After moving "request raising" process from reaching 4000mail/month to SIM mechanism, Phase 2 focused on delivering 28 new features which led to process improvement, reduction in manual intervention and reduction in cycle time/errors
  • Using Hybrid(Agile & Waterfall) approach planned, designed, and scheduled phases and sprints
  • Managed Power BI dashboard creation to analyze SIM inflow data, weekly SIM progress reports and KPIs

TPSA (Third-party security assessment) recertification program

  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Additionally, collaborated with security, technical, Vendor Management & Pay Ops team ensuring a standard process and mechanism to complete recertification for 35 vendors

Senior Process Data Engineer

SHELL BUSINESS OPERATIONS
06.2017 - 08.2021
  • Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
  • Prepared documentation and analytic reports, delivering summarized results, analysis and conclusions to stakeholders.
  • Analyzed complex data and identified anomalies, trends, and risks to provide useful insights to improve internal controls.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Education

Bachelor of Engineering Technology -

VIT, Vellore, India

Skills

Project Management Skills includes:

  • Waterfall, Hybrid, Agile Methodology
  • Cross-Functional Team Collaboration
  • Stakeholder Communications
  • Project Scope, Project Scheduling, Project Tracking, Documentation and Closure
  • Root Cause Analysis, Risk Management

Six Sigma Black Certification - Skills includes:

  • D-M-A-I-C Approach
  • Process/Continuous Improvement
  • 5Whys, Kanban, FMEA, 5S, SWOT techniques

Data Analytics Skills includes:

  • BI/KPI Visualization Dashboarding & Reports
  • Technical Support

Tools used:

  • MS Office standard tools (Word, Excel, Outlook, PowerPoint)
  • Languages – HTML, SQL
  • Data Analysis tool – Microsoft Power BI, Tibco Spotfire, Alteryx
  • Project Management tool - MS Project, Asana, Jira, Amazon Internal tools
  • Software used – SAP, SharePoint forms/lists

Extracurricular Activities

Served as the “Program Representative” for my B. Tech branch for the academic year 2016-17. Served as “Founder Member” for E-SQUARE (ENGINEERS AND ENTREPRENEURS) for the year 2015-2016. Served as “Board Member” holding the post of “Secretary – Finance” for the Society of Mechanical and civil Engineers (SMCE) for the year 2015-2016. Aided as “Event coordinator” for “Automotive workshop” at graVITas’14 an international knowledge Carnival held between 26th to 28th September 2014.

Accomplishments

● Recognized on Amazon Quarterly Recognition story for moving Vendor compliance & onboarding from 4000/month Emails to SIM Mechanism.

● Received Accolade for ‘Bias for Action' for the work done to progress with Ui-path CR(Change Request) and PO creation. Stakeholder appreciated my ‘commitment’ and extreme 'ownership' demonstrated in our engagements.

● Received Accolade for owning & streamlining the TPSA Certification Program in a short period, flagged risk and performed audit for the program.

● Awarded “Special Recognition Award” in Shell for creating the various reports and analysis for Qatar maintenance execution KPIs which resulted in saving of 1 million Qatari Rial.

● Awarded “Special Recognition Award” in Shell for implementing and producing (Integrity Assurance) IA Dashboard for all safety critical equipment.

● Secured Gold Medal with a CGPA of 9.27 during the Bachelor of technology degree.

Languages

Italian
Elementary (A2)
English
Advanced (C1)

Timeline

Project Manager

AMAZON
08.2021 - 08.2023

Senior Process Data Engineer

SHELL BUSINESS OPERATIONS
06.2017 - 08.2021

Bachelor of Engineering Technology -

VIT, Vellore, India
Shilpa Agrawal