Sierra Farmer

• Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
• Improved students' written and verbal English skills through personalized learning programs.
• Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
• Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.
• Organized supplementary materials for students requiring additional assistance outside of scheduled tutoring hours.
• Established rapport with students, fostering open communication and creating a supportive learning atmosphere.

• Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.

• Prepared and packaged manufactured parts by wrapping, labeling, and boxing items for shipment.
• Unloaded deliveries and organized incoming products into inventory.
• Maintained clean and orderly workstations while following safety procedures.

HIGH Fitness is a group fitness class that blends aerobic interval training with fun, high-energy music and easy-to-follow choreography.

• Lead energetic, choreographed workouts in a class setting.
• Created a welcoming, inclusive atmosphere — the vibe is uplifting, not competitive.
• Demonstrated moves clearly while keeping energy high throughout the class.
• Collaborated with gym staff to promote HIGH Fitness classes through social media, member outreach, and in-gym marketing.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Developed strong working relationships with team members, fostering a positive work environment.

• Collaborated closely with claims department resolving disputes between insurance providers resulting in satisfactory outcomes for clients.
• Streamlined policy renewal processes for improved efficiency and client retention rates.
• Developed comprehensive marketing plans to generate leads and drive sales growth in a competitive market.
• Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.

• Promoted love of game by assisting players with understanding positioning, and teamwork strategies.
• Maintained player safety through careful practice and game supervision.
• Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.
• Provided constructive feedback to players on their performance, focusing on areas for improvement while also acknowledging strengths and progress made.

• Established rapport with regular customers, fostering loyalty through exceptional service.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Greeted new customers, discussed specials, and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Served food and beverages promptly with focused attention to customer needs.

• Handled high-pressure situations with professionalism, calmly resolving customer concerns and disputes.
• Consistently met or exceeded daily call quotas by staying organized and focused on high-priority tasks.
• Kept thorough records of each call, including outcomes and next steps, to ensure smooth follow-up and team communication.
• Turned challenging customer interactions into positive experiences by listening with empathy and offering thoughtful solutions — helping improve client retention.