Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Silvia Gambolò

Pavia

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Flight Attendant

Emirates
01.2019 - 09.2023
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
  • Responded to passenger emergencies to provide first aid.

Italian Language Teacher

Ara
12.2017 - 12.2018
  • Graded and evaluated student assignments, papers, and course work.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.

Secretary to the General Manager

Ondarte Sagl
10.2016 - 10.2017
  • Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
  • Contributed to effective team management by maintaining open lines of communication with staff members across departments.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.

Event Organizer

NB Models
06.2011 - 09.2016
  • Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Attended conferences and events to stay up-to-date with industry trends and planning standards.

Education

Bachelor Of Applied Science In Information Technology - Communication Studies

Università Degli Studi Di Milano
Milano

Diploma - Foreign Languages And Literatures

Université De Genève
Geneva
2018

Diploma - Aviation

Iata
Montréal
2018

High School - Science Education

Cardano
Pavia
2012

Skills

  • Aviation regulations
  • Airline Policies
  • Hospitality service expertise
  • Aircraft Safety Checks
  • Team Leadership
  • Report Generation

Languages

English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Portuguese
Elementary (A2)
Spanish
Elementary (A2)

Timeline

Flight Attendant

Emirates
01.2019 - 09.2023

Italian Language Teacher

Ara
12.2017 - 12.2018

Secretary to the General Manager

Ondarte Sagl
10.2016 - 10.2017

Event Organizer

NB Models
06.2011 - 09.2016

Bachelor Of Applied Science In Information Technology - Communication Studies

Università Degli Studi Di Milano

Diploma - Foreign Languages And Literatures

Université De Genève

Diploma - Aviation

Iata

High School - Science Education

Cardano

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Silvia Gambolò