I am an empathetic and attentive professional with a natural ability to understand and manage clients’ needs across both customer care and commercial levels. Over the years, I have gained valuable experience in fields ranging from interior design and real estate to insurance and luxury hospitality. These roles have taught me the importance of building genuine, long-lasting relationships with clients while always striving to offer excellence in service.
In addition to my interpersonal skills, I have cultivated strong technical expertise; I believe that customer care and sales roles are evolving into more technical consulting positions, requiring a deep understanding of the products and services offered. Whether mastering design software, navigating complex real estate processes, or becoming proficient in industry-specific tools, I’ve consistently embraced the challenge of acquiring the technical knowledge necessary to support my clients more effectively.
This combination of empathy, adaptability, and technical know-how enables me to deliver a truly comprehensive, client-focused approach that I’m eager to apply to any new opportunity.
Internship experience at a renowned architecture and interior design studio as part of the second year of my university studies. The internship allowed me to work in a dynamic environment alongside talented professionals, giving me the opportunity to create a design proposal for a suite at the W Hotel in Edinburgh.