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I am a high energy, with an expertise in IT Support, diagnosing computer problems quickly and accurately, and successful at resolving the IT problems. Motivated professional with more than 20 years as a IT Manager in IT Support, computer installation, repair, maintenance and sales working both for small and large scale companies as well as being self-employed.
Specialize in all brands and all issues (Hardware and Software).
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Veteran IT manager with 20 years leading organizational technology strategy.
Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use.

Senior IT manager with over twenty five years of valuable experience in managing basics to complex IT infrastructure along with focus on end user experience and driving towards organizations success. Familiar and adept in working with managed services partners with defined SOP's, SLA's and KPI metrics. Reputation for continually achieving on time and under-budget performance goals. Accustomed to handling IT support, managing IT projects, and supporting various engineering departments with IT tools and applications. Bringing forth a motivated attitude and the ability to establish strong and productive relationships with other company members. Manages forecasts, technology strategy, training, development and documentation.

Insightful Information Technology Manager with 15 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

Instrumental IT Manager bringing 8+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.

Versatile IT Manager with several years of experience applying process, problem solving, people and technical skills to improve individual, team, and organizational performance. Designing, developing, implementing/deploying technical infrastructure/equipment and applications in Organizations for process efficiency. A dedicated leader able to manage complex IT projects and cross-functional teams of IT professionals. Instrumental IT Professional bringing over Eight(8) years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.

Silvia Guarnieri

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IT manager

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Master of Business Administration - Business Administration

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IT manager

Master of Business Administration - Business Administration

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