Silvia Sforza

2021-2015 . *General Manager*:

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
• Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.

2020-2021. *Quality Manager*: Focus on product quality and compliance with regulations, coordinating quality control activities.

2018-2020. *Production Manager*: Supervision of production processes, quality management and optimization of resources.

2015-2017. *Product Manager*: Responsible for the development and management of the product lifecycle, including the planning and launch of new products.

2013-2014. *Operations Manager*: Management of the company's day-to-day operations, including manufacturing, logistics, and asset management.

2009-2012. *Sales Director*: Overseeing sales and marketing strategies, managing the sales team, and interacting with customers.

2005-2008 *Sales Manager*:

Sales management and development of the customer portfolio, with the aim of increasing revenues.