Simona D'Uva
Nocera Inferiore
Profilo professionale
An enterprising and determined personality, she recently earned her master’s degree specializing in International Relations, after earning a bachelor’s degree in Linguistic and Cultural Mediation in the Spanish and Arabic languages. You can count on strong motivation and the desire to grow professionally and to fit into multinational companies to develop her skills in international relations and in foreign languages, proactively contributing to individual and team goals.
Panoramica
5
5
years of professional experience
Esperienza lavorativa
Front line agent
MSC Cruises
Napoli, Napoli
06.2024 - 10.2025
- Provided customer care by responding to requests, assisting with product selection.
- Collaborated with team members to achieve organizational goals, prioritizing teamwork and communication.
- Utilized company resources effectively to provide comprehensive support to clients as needed.
Intern at "NapoliMonitor.it"
Riccardo Rosa
04.2023 - 06.2023
- Archival research and documentary cataloguing
- Management of the Napolimonitor.it website
- Publication of newspaper articles
"Hostess" Travel Agency Biga Travel
Gerardo Galdieri
10.2020 - 11.2020
- Route construction with calculation of fares and issuance of travel documents;
- Railway, Air and Maritime Ticketing;
- Tourist itineraries with simulations of hotel reservations and ancillary services;
- Group travel construction with calculation of costs and revenues;
- Teleprenotation with booking systems of affiliated Tour Operators (Costa/Alpitour/etc.);
- Practical insertion of the client in the management of the agency with register and accounting records.
Istruzione
Master’s Degree in International Relations - Political Science And International Relations
University of Naples "l'Orientale"
Naples, Italy12.2023
Bachelor’s Degree in Linguistic Mediation - Spanish Language And Arabic Language
University of Naples "l'Orientale"
Naples, Italy10.2021
High School Diploma -
High School N.Sensale
Nocera Inferiore07.2017
Competenze
- Ability to work in multicultural environments;
- Interpersonal skills and ability to work in a team;
- Computer usage, file management;
- Familiarity with foreign languages;
- Ability to work in multicultural environments;
- Interpersonal skills and ability to work in a team;
- Computer usage, file management;
- Familiarity with foreign languages;
- Active listening ability;
- Computer skills: ECDL certification;
- Travel aptitude
- Experience in travel and tourism
- Active listening ability;
- Computer skills: ECDL certification;
- Travel aptitude
- Experience in travel and tourism
Lingue
English
Intermedio avanzato
B2
Spanish
Intermedio avanzato
B2
Arabic
Base
A2
Italian
Principiante
A1
Cronologia
Front line agent
MSC Cruises
06.2024 - 10.2025
Intern at "NapoliMonitor.it"
Riccardo Rosa
04.2023 - 06.2023
"Hostess" Travel Agency Biga Travel
Gerardo Galdieri
10.2020 - 11.2020
Bachelor’s Degree in Linguistic Mediation - Spanish Language And Arabic Language
University of Naples "l'Orientale"
High School Diploma -
High School N.Sensale
Master’s Degree in International Relations - Political Science And International Relations
University of Naples "l'Orientale"