Simona Stoppa
Bari
Summary
Professional with strong coordination and analysis skills and good knowledge in the Project Management field. She has a strong motivation to grow professionally in the role. She can count on good organizational and time management skills with a critical and problem-solving approach. She knows how to fit into new work contexts without too much difficulty thanks to teamwork and excellent listening and communication skills.
Overview
4
4
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work history
Project Manager Officer
ACCENTURE S.P.A.
Milan
02.2023 - ad oggi
- Client Context: Resources
- Training on procedures and operating models, facilitating project governance and reporting
- Control on technical teams activities related the service of application maintenance through weekly meeting; contractual SLAs monitoring related to the tickets management in ServiceNow and verification of the correct mapping of the application architecture
- Mapping and processes optimization, management of the onboarding process in AM of the applications developed by the project teams.
- PPT preparation and SAL discussion with the Client, monitoring of service KPIs
- Project estimates (ScheduleQ) preparation and project costs monitoring.
Project Manager Officer
ACCENTURE S.P.A.
Milan
05.2022 - 02.2023
- Client Context: Banking
- Teams management for project completion within the established timeframes.
- Coordination of the planning, execution and closure phases of projects, ensuring compliance with budgets.
- Tracking of any critical issues found in project activities on the teams followed and addressing the reported open points
- Tracking of risks and mitigation strategies to minimize negative impacts on projects.
- Planning and conducting SAL meetings, stand-up meetings and operational meetings in order to facilitate communication and resolution of open points between the referents of the various areas
- Periodic presentation of the progress of projects with the management plan
Business Analyst
Accenture S.P.A.
Milan
04.2021 - 04.2022
- Client Context: Utilities, Retail Sales
- Coordination of project activities and coaching role for colleagues
- Management of requests from channel managers regarding the definition of incentive logics for the Client Company's indirect sales force and management of periodic changes relating to existing incentive plans (commercial campaigns, target levels, economic values)
- Drafting of business documentation
- Monitoring of channel costs and sales volumes
- Assessment of impacts on the FIC (Oracle Sales Cloud) commissioning system, resulting from the redesign of the new CRM and the release of new transactional systems; change management and identification of changes necessary to ensure the operational continuity of the applications
Business Analyst
Accenture S.P.A.
04.2019 - 04.2021
- Programming and monitoring of costs and activities related to the invoicing cycle of the indirect sales force of the Client Company
- Focal point of the incentive calculation system (FIC, Oracle Sales Cloud) of commercial partners
- Gathering of business requirements and implementation of the commission plans in the system, verifying the correct operation of the application and producing the documentation on the activities performed
- Analysis and troubleshooting of anomalies and management of reports received from commercial partners on errors or lack of payments
- Configuration of partner master data and construction of new incentive logics
Education
MBA (Master in Business Administration) -
Rome Business School
Master's degree in Management Engineering
Politecnico di Bari
Diploma of Higher Education -
"Domenico Morea"
Skills
Communication skills
Coordination skills
Cost control
Critical thinking
Activities coordination
Organizational skills
Management skills
Time management
Problem solving
Analysis
Synthesis
Office package
Risk management
Resources management
BPM software
Aris Express
Certification
- Oracle Incentive Compensation,
- Oracle CX Sales
- Oracle B2B Service
Personal Information
Custom
The undersigned Simona Stoppa authorizes the processing of personal data contained in my CV pursuant to art. 13 of Legislative Decree 196/2003 and art. 13 of EU Regulation 2016/679 on the protection of individual citizens with regard to the processing of personal data. Pursuant to articles 46 and 47, she is aware of the criminal sanctions provided for by article 76 of Presidential Decree 28 December 2000, n. 445 in the event of falsehood in documents and false declarations and declares that the information provided in this CV is true.
Timeline
Project Manager Officer
ACCENTURE S.P.A.
02.2023 - ad oggi
Project Manager Officer
ACCENTURE S.P.A.
05.2022 - 02.2023
Business Analyst
Accenture S.P.A.
04.2021 - 04.2022
Business Analyst
Accenture S.P.A.
04.2019 - 04.2021
MBA (Master in Business Administration) -
Rome Business School
Master's degree in Management Engineering
Politecnico di Bari
Diploma of Higher Education -
"Domenico Morea"
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