Simona Tallone

• Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
• Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
• Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
• Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.

In charge of economy class section in long haul flights

• Collaborated with team members to streamline onboard processes, resulting in smoother flight operations.
• Delivered comprehensive training programs for junior crew members, fostering a culture of continuous learning and development among staff.
• Increased revenue from in-flight sales by effectively promoting products and services available to passengers.
• Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.

• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Collaborated with management to improve internal processes and procedures for better workflow optimization.