Simone Rapa
Pesaro
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization. Creative Business Owner with exceptional background spent in Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
36
36
years of professional experience
3
3
Languages
Work History
Restaurant Manager
Nautico Club
01.2022 - 12.2023
- Family Italian fine dining restaurant awarded 1Michelin ⭐
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Owner and manager of gourmet deli
Alceo Acasatua
01.2024 - Current
- Gourmet gastronomy and home catered dinners
- Reduced operational risks while organizing data to forecast performance trends.
Restaurant owner and manager
Osteria dell'Accademia
03.2019 - 12.2021
- Luxury restaurant in a wonderful tourist medieval village, where they also catered for banquets and wedding
- Managed payroll, daily deposits, and cost controls.
- Purchased food and cultivated strong vendor relationships.
- Motivated staff to perform at peak efficiency and quality.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Barman
Jury+ cocktail bar & gelateria
03.2013 - 02.2019
- Seasonal venue
- Built relationships with vendors to manage orders and negotiate costs.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Crafted special drink and cocktail menu items for seasonal offerings.
RESTAURANT MANAGER
Ago restaurant
02.2009 - 12.2012
- Robert De Niro restaurant inside The Shore Club Hotel Morgan's Group Miami Beach Florida
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
RESTAURANT MANAGER
CASATUA Restaurant Miami
01.2008 - 12.2008
- Boutique restaurant frequented by actors, models and politicians
RESTAURANT GENERAl MANAGER
Bice restaurant Hilton Hotel
03.2006 - 12.2007
- Hilton Hotel Abu Dhabi general manager of the luxury Italian restaurant
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Maximized quality assurance by completing frequent line checks.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
RESTAURANT MANAGER
Ago Restaurant (Shore Club Hotel)
06.2000 - 09.2005
- Robert De Niro restaurant inside The Shore Club Hotel Morgan's Group
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
OWNER, FOOD AND BEVERAGE MANAGER
Memories Music Bar
09.1996 - 05.2000
- Partner and restaurant manager in a seasonal local restaurant and music bar open from October to May
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
HEAD WAITER
Rimini Rimini Italian restaurant
10.1996 - 12.1997
- Italian restaurant on the beach of LAS Americas
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Optimized table management by strategically seating guests based on reservation status and party size.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
CHEF DE RANG
Pied a Terre restaurant
12.1995 - 08.1996
- 3 Michelin StarAlceo restaurant- Pesaro, Marche
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained well-organized mise en place to keep work consistent.
- Coordinated special events, creating memorable experiences for guests while maintaining excellent service levels.
- Increased sales significantly by upselling higher-end products to customers.
Head Waiter
Alceo Restaurant
06.1989 - 11.1995
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Prepared specialty desserts for customers for special occasions.
- Ensured compliance with health department regulations through consistent monitoring of cleanliness standards throughout the dining area.
- Inspected dishes and utensils for cleanliness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
- Maintained accurate inventory of restaurant supplies, reducing waste and controlling costs.
Education
Secondary school in company secretariat - Marketing Management And Research
Giovanni Branca
Pesaro, Marche06.1993
Skills
- Good Telephone Etiquette
- Task Prioritization
- MS Office
- Team building
- Problem Resolution
- Decision-Making
- Problem-Solving
- Customer Relations
- Friendly, Positive Attitude
- First Aid/CPR
- Attention to Detail
Languages
ITALIAN
ENGLISH
SPANISH
FRENCH
Timeline
Owner and manager of gourmet deli
Alceo Acasatua
01.2024 - Current
Restaurant Manager
Nautico Club
01.2022 - 12.2023
Restaurant owner and manager
Osteria dell'Accademia
03.2019 - 12.2021
Barman
Jury+ cocktail bar & gelateria
03.2013 - 02.2019
RESTAURANT MANAGER
Ago restaurant
02.2009 - 12.2012
RESTAURANT MANAGER
CASATUA Restaurant Miami
01.2008 - 12.2008
RESTAURANT GENERAl MANAGER
Bice restaurant Hilton Hotel
03.2006 - 12.2007
RESTAURANT MANAGER
Ago Restaurant (Shore Club Hotel)
06.2000 - 09.2005
HEAD WAITER
Rimini Rimini Italian restaurant
10.1996 - 12.1997
OWNER, FOOD AND BEVERAGE MANAGER
Memories Music Bar
09.1996 - 05.2000
CHEF DE RANG
Pied a Terre restaurant
12.1995 - 08.1996
Head Waiter
Alceo Restaurant
06.1989 - 11.1995
Secondary school in company secretariat - Marketing Management And Research
Giovanni Branca
Personal Information
Title: RESTAURANT GENERAL MANAGER
Alternate Email
simonerapabechv_xgx@indeedemail.com
Personal Information
Title: RESTAURANT GENERAL MANAGER
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