Simone Vecchi
Reggio Emilia,RE
Summary
A competent and responsible individual with a strong work ethic, I immediately entered the workforce after completing my studies. I am dedicated to maintaining the highest standards of customer service and ensuring the safe handling of food and beverages. My expertise as a bartender includes a wide range of memorized drinks, bringing versatility to the role. Additionally, I possess extensive knowledge in sales, marketing, and inventory controls. As a customer-oriented wait staff member, I prioritize guest satisfaction through exceptional interpersonal communication skills. I am licensed for the preparation and sale of alcoholic beverages and well-versed in bar procedures and liquor laws.
Overview
5
5
years of professional experience
Work History
Bar Supervisor
Barbarella Bar
2024.04 - 2024.08
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
BARTENDER
Barbarella Bar
2023.05 - 2024.04
- Vast knowledge of drinks and liquors
- Capable to manage multiple orders at the same time
- Excellent resistance under pressure and busy days
- Excellent customer relation skills
- Capable to give customers great advices about food, cocktails and wine
- Good knowledge of Micros software system
- Trained people of the team under request of the Bar Manager
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performing opening and closing duties, setting up for incoming shift, taking inventories.
- Served high customer volumes during special events, nights, and weekends.
JUNIOR SALES MANAGER
C.I.S.A.
2019.09 - 2022.12
- Managing and coordinating a team of 7 external staff to ensure communication with headquarters and organize work
- Managing and developing assigned areas of responsibility
- Produced contracts, reports, letters, and quotes for clients
- Took part in corporate events throughout the territory
- Handling customer relations issues, enabling quick resolution and client satisfaction
- Maintained relationships with clients and found new ones by identifying needs and offering appropriate services
- Held weekly meetings with sales team.
Education
Diploma As A IT Technician And Network Specialist, IT And Telecommunication. -
I.I.S. Blaise Pascal
Reggio Nell'Emilia, Italy07.2019
Skills
- Good marketing skills
- Ability to work under pressure
- Problem solving
- Team work
- Positive attitude
- Customer service
- Organizational skills
- Staff Management
- Training and mentoring
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Polish
Upper intermediate (B2)
Timeline
Bar Supervisor
Barbarella Bar
2024.04 - 2024.08
BARTENDER
Barbarella Bar
2023.05 - 2024.04
JUNIOR SALES MANAGER
C.I.S.A.
2019.09 - 2022.12
Diploma As A IT Technician And Network Specialist, IT And Telecommunication. -
I.I.S. Blaise Pascal
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