Summary
Overview
Work History
Education
Skills
Certification
Running, Swimming
Languages
Timeline
Generic
Sina Ghorbanalirad

Sina Ghorbanalirad

Porto Recanati,AN

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pool lifeguard position.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Hotel Front Desk Receptionist

Gallo Eugenio, Owner Of Gest Group Srl
05.2021 - Current
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.

Pool Lifeguard

Mancinelli Emanuele, Owner Of Happiness Group
02.2014 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Improved water quality by conducting regular tests and adjusting chemical levels as needed.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.

Surf Lifeguard

Biondi Massimo, Owner Of VTI
06.2010 - Current
  • Enhanced beach safety by vigilantly monitoring swimmers and promptly responding to emergencies.
  • Reduced response times for water rescues by continually practicing and refining lifesaving techniques.
  • Improved overall beach experience for visitors by maintaining cleanliness and order in the assigned area.
  • Maintained up-to-date knowledge of local weather conditions and tide patterns, advising patrons accordingly when necessary.

Gardener's Helper

Fulimeni Giuseppe
04.2017 - 05.2021
  • Monitored and identified health issues in plants, trees and shrubs.
  • Removed debris and waste from outdoor areas.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Cut trees and shrubs to shape and maintain landscape.

Restaurant Waiter

Errico Recanati Owner, Chef Of Ristorante Andreina
05.2015 - 02.2020
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas for optimal guest experience.

Education

Middle School Degree -

Provincial Center For Adult Education of Macerata
Porto Recanati, Italy
06.2020

High School Diploma -

Shahid Rajaee
Tehran, Iran
06.2006

Skills

  • Excellent Communication
  • Guest Relations
  • Problem Solving
  • Reservation Management
  • Guest Registration
  • Front Desk Management
  • Computer Skills
  • POS System Operation

Certification

  • First Aid/CPR Certified

Running, Swimming

I'm a triathlete and marathon runner, I attended several races in Italy and in Vancouver (Canada) where I achieved the second place in Vancouver Historic Half Marathon two thousand and twenty-three, at Stanley Park.

Languages

Persian
Bilingual or Proficient (C2)
Italian
Advanced (C1)
English
Elementary (A2)

Timeline

Hotel Front Desk Receptionist

Gallo Eugenio, Owner Of Gest Group Srl
05.2021 - Current

Gardener's Helper

Fulimeni Giuseppe
04.2017 - 05.2021

Restaurant Waiter

Errico Recanati Owner, Chef Of Ristorante Andreina
05.2015 - 02.2020

Pool Lifeguard

Mancinelli Emanuele, Owner Of Happiness Group
02.2014 - Current

Surf Lifeguard

Biondi Massimo, Owner Of VTI
06.2010 - Current

Middle School Degree -

Provincial Center For Adult Education of Macerata

High School Diploma -

Shahid Rajaee

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Sina Ghorbanalirad