Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Skerdi Dulaj

Rome

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Driven Web Developer with passion for creating attractive and interactive websites meeting customer needs and exceeding expectations. Excels in HTML, CSS, JavaScript and PHP development.

Overview

8
8
years of professional experience

Work History

Web Developer

Nethex Digital Sales
08.2022 - Current
  • Coded websites using HTML, CSS, Bootstrap, JavaScript, PHP and Laravel languages.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, PHP, and Laravel coding.
  • Oversaw back-end development using PHP to maintain website integrity.
  • Engaged with clients to plan and optimize site issues and queries.

Sales Consultant

Gruppo Distribuzione S.P.A.
08.2020 - 07.2022
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.

Winery Worker

Enoteca Guerrini
06.2019 - 03.2020
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Insurance Customer Service Representative

Demetra S.r.l.
05.2015 - 12.2018
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Responded to customer requests for products, services, and company information.
  • Documented customer interactions and transactions for accurate, up-to-date records.
  • Fielded customer complaints, escalating complex issues to management for resolution.

Education

Certificate - Web Development

Aulab Academy
Rome
01.2023

High School Diploma -

Liceo Scientifico Pirandello
Rome
07.2010

Skills

  • Organization
  • Graphic Design Integration
  • Website Updating
  • Production Work
  • HTML
  • JavaScript
  • Web Technologies: AngularJS, jQuery, Bootstrap
  • Agile Workflow

Languages

English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Albanian
Bilingual or Proficient (C2)

Additional Information

Passionate of running(middle-long distances), great interest in technology, fervent listener of rock
music. Highly passionate of motorsport

Timeline

Web Developer

Nethex Digital Sales
08.2022 - Current

Sales Consultant

Gruppo Distribuzione S.P.A.
08.2020 - 07.2022

Winery Worker

Enoteca Guerrini
06.2019 - 03.2020

Insurance Customer Service Representative

Demetra S.r.l.
05.2015 - 12.2018

Certificate - Web Development

Aulab Academy

High School Diploma -

Liceo Scientifico Pirandello

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Skerdi Dulaj