Sofia Braga

I worked for three months last summer as an intern in an international fashion showroom based in Barcelona.

• Managed daily email correspondence with clients and partners
• Supported digital promotion of fashion collections
• Assisted in showroom organization and coordination
• Maintained and updated client and product databases
• Prepared materials for client presentations
• Collaborated with team members in a fast-paced environment

I manage two rental properties in Padenghe sul Garda, handling bookings through platforms such as Booking.com and Airbnb, and coordinating guest check-ins and communication, mainly with international clients.

• Managing foreign guest arrivals including support, escorting, and handling procedures
• Providing initial information of interest of the guests
• Checking and coordinating the order and cleanliness of accommodations before guest arrival
• I keep in touch with them while they are staying at the property, assisting with day-to-day operations
• Excellent communication skills, both verbal and written
• As my family has two holiday homes which we rent, I take care of managing them, since I gained experience working with a real estate agency during the past summers, doing the same type of work which involves renting houses, I now manage my family’s properties. This requires not only handling bookings on platforms like Booking / Airbnb but also:

• Exhibit strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
• Manage cash transactions accurately, ensuring proper change is provided to customers as needed
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences
• Collaborated with team members to consistently provide efficient service during peak hours

• Management of incoming and outgoing paper and electronic documentation
• Review of administrative documents in compliance with internal criteria and procedures
• Office support activities including photocopying, faxing and document filing
• Cataloging, organizing and archiving documentation
• I work every summer at my family business, where I get to understand deeper what I study, this includes: