Sofia Fragkaki
Summary
Personable and outgoing with knack for creating memorable experiences. Well-versed in event coordination and guest interaction. Dedicated to fostering welcoming and enjoyable atmosphere for all attendees. Creative and with strong attention to detail and team work skills.
Born in Greece and raised in a bilingual Greek-Italian environment, now living and studying in Italy.
Overview
2025
2025
years of professional experience
Work History
Event Hostess
Kosmos
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
- Supported marketing efforts by actively engaging with guests on social media platforms before, during, and after events.
Receptionist
Water Sports Center
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Back Office Administrator
Kamalu
06.2024 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Developed proficiency in multiple software applications, including Microsoft Office Suite, for efficient completion of daily tasks.
- Assisted in achieving company goals by providing comprehensive support to management and team members.
- Managed vendor relationships, ensuring timely delivery of services while adhering to budgetary constraints.
Education
Political Science And International Relations - Political Science And Government
Alma Mater Studiorum Università Di Bologna
Bologna09-2026
High School Diploma -
Marketing And International Relations
Reggio Emilia, Italy07-2022
Skills
- Team player attitude
- Effective time management
- Sales experience
- Guest relations
- Foreign language skills
- Public speaking proficiency
- Strong organizational skills
- Conflict resolution
Languages
Italian
Bilingual or Proficient (C2)
Greek
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Timeline
Back Office Administrator
Kamalu
06.2024 - Current
Event Hostess
Kosmos
Receptionist
Water Sports Center
Political Science And International Relations - Political Science And Government
Alma Mater Studiorum Università Di Bologna
High School Diploma -
Marketing And International Relations
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