Sofia Udrys

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Assisted in inventory management by tracking stock levels and restocking shelves.
• Supported training of new staff on operational processes and customer service standards.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.

• Advocated for policy changes at the city council level to improve conditions and provide resources to enhance marsh life.
• Created video documentation of 4 month project to showcase at final exhibition.

• Provided daily care for various animal species, ensuring health and well-being.
• Assisted in maintaining cleanliness and organization of animal habitats and facilities.
• Collaborated with team members to develop enrichment activities that improved animal welfare.
• Collaborated with veterinary staff for routine check-ups and administering medications as needed.

• Enhanced community engagement by organizing local clean-up events.
• Increased cultural awareness with organization of multicultural festivals.
• Assisted in planning and executing fundraising events to support local programs and services.
• Used strong interpersonal communication skills to convey information to others.

HPR Queens is an organization about fostering community and opportunities for young women.

• Maintained cleanliness and organization of beauty products and tools, ensuring compliance with safety standards.
• Supported marketing initiatives by creating engaging social media content showcasing beauty services and products.
• Assisted senior stylists during busy periods, ensuring smooth operations within the salon.
• Answered phone calls and emails to schedule client appointments.

• Similar to recent service job, but worked independent shifts, managing opening, transactions, inventory, stock, and closing without a team.
• Enhanced my ability to manage multiple tasks at once while assisting to customers problems and needs.

• Completed tasks to support economic development in the Little Italy neighborhood
• Mapped parklets, ensured adequate supply inventory, researched and organized files, and conducted outreach to businesses