Professional with over 30 years of experience in B2B and B2C sales, specialized in the development and management of client portfolios, negotiation, and customer loyalty. Strong results orientation, cross-selling and up-selling skills, with a track record of above-average performance and recognition as Best Performer. Experienced in training new consultants and developing commercial strategies across different industries.
Piacere, sono
Sonia Fantinato
Cantù,CO
Profilo professionale
Panoramica
33
anni di esperienza professionale
1
Certificato
Esperienza lavorativa
Consulcesi SABalerna
Inside Sales Specialist
2016.01 - 2025.09 (9 education.years_Label & 8 education.months_Label)
Panoramica del lavoro
- Managed inbound and outbound sales for doctors and healthcare professionals.
- Consistently exceeded monthly revenue targets with above-average conversion rates.
- Managed client portfolio (300–1400 contacts), with contract renewal in 80% of cases.
- Supported the launch of new business lines (e.g., Right to Be Forgotten, Anatomicsim, IRAP).
- Collaborated with the legal department on debt recovery and management of outstanding accounts.
- Conducted training and onboarding activities for new consultants.
OpenjobMetis SpaFino Mornasco
Sales Account Executive
2012.01 - 2013.01 (1 education.year_Label)
Panoramica del lavoro
- Prospected and managed clients for temporary staffing and permanent placements.
Eurocredit SpaMilan
Key Account
2009.01 - 2012.01 (3 education.years_Label)
Panoramica del lavoro
- Developed client portfolio in Lombardy and Milan area.
- Negotiated contracts for credit evaluation and solvency services.
ALD Automotive (Société Générale Group)Milan
Key Account Lombardia
2004.01 - 2008.01 (4 education.years_Label)
Panoramica del lavoro
- New business development and corporate client management.
- Prepared commercial offers and participated in tenders.
- Defined and implemented car policies.
Adecco SpaMilan
Branch Manager
1999.01 - 2004.01 (5 education.years_Label)
Panoramica del lavoro
- Managed branches in Cologno Monzese and Brugherio.
- Acquired and managed SME and large corporate clients.
- Coordinated internal team and trained new sales managers.
Digital Bross SpaMilan East, Lecco, Sondrio, Livigno
Sales Account
1995.01 - 1998.01 (3 education.years_Label)
Panoramica del lavoro
- Sold Playstation and PC software in Milan East, Lecco, Sondrio, and Livigno.
Timberland Europe Inc.Agrate Brianza
Customer Service
1993.01 - 1995.01 (2 education.years_Label)
Panoramica del lavoro
- Order entry and customer support.
Istruzione
Technical Institute for Tourism “A. Gentileschi”Milan
High School Diploma from Languages: English, French, German
Panoramica dell'università
Competenze
- Languages: English (B2), French (A2), German (A2)
- Digital skills: MS Office, corporate CRM, internet & social media
- Soft skills: Communication, negotiation, problem solving, customer orientation, leadership
- Adaptability and flexibility
- Organizational and planning skills
Certificazioni
- Customer Satisfaction
- Advanced Sales and Negotiation Techniques (Prof. Pirola – Interim Management)
- Employment certificate issued by Consulcesi SA
- Ongoing training in English and German
Riferimenti
Riferimenti
Consulcesi SA, References available from Consulcesi SA (letter and direct contact).Disclaimer
Disclaimer
- I authorize the processing of my personal data contained in my CV pursuant to art. 13 of Legislative Decree 196/2003 and art. 13 of EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data.
Autorizzo il trattamento dei dati personali contenuti nel mio CV ex art. 13 del decreto legislativo 196/2003 e art. 13 del regolamento UE 2016/679 sulla protezione dei singoli cittadini in merito al trattamento dei dati personali
Informazione personale
Informazione personale
Cronologia
Inside Sales Specialist
Consulcesi SA
2016.01 - 2025.09 (9 education.years_Label & 8 education.months_Label)
Sales Account Executive
OpenjobMetis Spa
2012.01 - 2013.01 (1 education.year_Label)
Key Account
Eurocredit Spa
2009.01 - 2012.01 (3 education.years_Label)
Key Account Lombardia
ALD Automotive (Société Générale Group)
2004.01 - 2008.01 (4 education.years_Label)
Branch Manager
Adecco Spa
1999.01 - 2004.01 (5 education.years_Label)
Sales Account
Digital Bross Spa
1995.01 - 1998.01 (3 education.years_Label)
Customer Service
Timberland Europe Inc.
1993.01 - 1995.01 (2 education.years_Label)
Technical Institute for Tourism “A. Gentileschi”
High School Diploma from Languages: English, French, German