Sonila Hoxha
Profilo professionale
Professionista esperto in gestione pagamenti e coordinamento, con abilità nel problem solving e nella gestione delle scadenze. Proficiente nell'uso di Microsoft Office e del programma SAP FI/CO per ottimizzare l'efficienza.
Panoramica
11
11
years of professional experience
1
1
Certification
Esperienza lavorativa
Catering Manager Responsibilities
Camp with Kitchen, 60 Rooms, Laundry, and Cleaning Staff
2022.06 - 2024.05
- Menu Planning and Execution: Designing diverse and nutritious menus for residents while ensuring efficient execution in the kitchen.
- Inventory Management: Monitoring food and supplies inventory, placing orders, and managing stock to prevent shortages and wastage.
- Meal Service Oversight: Supervising meal preparation, presentation, and service to ensure quality and timeliness for all residents.
- Budgeting and Cost Control: Developing and managing budgets, tracking expenses, and implementing cost-saving measures without compromising quality.
- Staff Training and Supervision: Recruiting, training, and supervising kitchen, laundry, and cleaning staff to maintain high standards of performance and hygiene.
- Health and Safety Compliance: Ensuring compliance with food safety regulations, maintaining cleanliness standards, and conducting regular inspections.
- Continuous Improvement Initiatives: Identifying areas for improvement in operations, services, and facilities, and implementing strategies to enhance resident satisfaction and operational efficiency.
- Laundry Operations Management: Overseeing laundry operations, including collection, washing, and distribution of linens and personal items for residents.
- Cleaning Services Coordination: Managing cleaning staff to ensure cleanliness and maintenance of all camp facilities, including common areas and living quarters.
- Customer Service and Resident Satisfaction: Addressing resident concerns, accommodating special dietary needs, and fostering a positive dining experience for all residents.
- Event Planning and Catering: Organizing special events and catering services within the camp, coordinating menus, staffing, and logistics as needed.
- Record-Keeping and Reporting: Maintaining accurate records of inventory, expenses, and resident feedback, and preparing regular reports for management review.
IMPORT/EXPORT Coordinator
BTL Balkan Transport Logistics
2017.06 - 2020.06
- Human Resource Management: Overseeing personnel activities, coordinating tasks, and assessing performance.
- Logistics Chain Oversight: Monitoring and strategizing the flow of logistics operations.
- Financial Management: Generating commercial invoices, reconciling customer/supplier accounts, and managing financial transactions, including bank payments.
- Payroll Administration: Handling the preparation of employee salaries and allowances.
- Documentation Preparation: Creating Master/House documents required for import/export operations.
- Operational Planning and Control: Strategizing, coordinating, and overseeing all operational activities.
- Compliance Assurance: Ensuring adherence to loading/unloading procedures to guarantee security and integrity.
- Assistant Manager Duties: Assisting managerial tasks as required.
- Administrative Support: Managing travel plans, scheduling meetings, compiling reports, and maintaining document archives.
Senior Import/Export Coordinator (Italian - English)
ZI.CO-Sha
Tirana
2013.09 - 2016.05
- Strategic Planning and Oversight: Proactively monitoring and planning Import-Export activities for both EXTRACEE and CEE transports to ensure efficient operations.
- Client Relationship Management: Cultivating strong and ongoing relationships with clients and suppliers, adhering to agreed-upon deadlines and commitments.
- Financial Administration: Handling the generation of commercial invoices and negotiating payment terms with clients to resolve any outstanding issues.
- Documentation Preparation: Responsible for compiling all necessary transport documentation, including Certificate of Origin, packing lists, and customs paperwork, to facilitate smooth shipments.
- Route Coordination: Managing route bookings with MSC and MAERSK for both land and sea vehicles, ensuring timely and reliable transportation services.
Istruzione
Doctorate - Economic Sciences/Business Administration
Bachelor's degree - Economics
SHLP University
TiranaCompetenze
- Proficient in utilizing Microsoft Office suite, encompassing Word, Excel, and PowerPoint, along with proficiency in Outlook for email management Additionally, skilled in navigating the Alpha Program for enhanced productivity and efficiency
- Autorevolezza e people management
- Indipendenza nella gestione delle mansioni
- Capacità di gestire scadenze in tempi ridotti
- Accounting e gestione pagamenti
- Doti di coordinamento e programmazione
- Inventario e gestione delle scorte di magazzino
- Problem solving
- Propensione al lavoro per obiettivi
- Accuratezza e meticolosità
Siti web
Certificazioni
- Certificate from NEW PEOPLE TEAM
- Assistant Manager Training Program (80 hours)
- Course ID: RL00351867 | Course Number: 159581
- Duration: 2016-09-05 – 2016-09-19
- Professional Training from ADECCO ITALIA S.P.A
- Commercial Director Training Program (160 hours)
- Course ID: CP 058160060149
- Duration: 2016-11-14 – 2016-12-14
- Specialization Training with interim agency ANT srl
- SAP FI-CO Training Program (200 hours)
- Course ID: 166101
- Duration: 2016-12-14 – 2017-02-03
Lingue
Languages: Italian, C1, Proficient user/English B2
Cronologia
Catering Manager Responsibilities
Camp with Kitchen, 60 Rooms, Laundry, and Cleaning Staff
2022.06 - 2024.05
IMPORT/EXPORT Coordinator
BTL Balkan Transport Logistics
2017.06 - 2020.06
Senior Import/Export Coordinator (Italian - English)
ZI.CO-Sha
2013.09 - 2016.05
Bachelor's degree - Economics
SHLP University