Sophie Bergamaschi

Professional with excellent active listening and communication skills, able to understand and respond effectively to colleagues and customers. Flexible and adaptable, capable of handling different situations and work environments while maintaining a positive and calm attitude. Skilled at teamwork, collaborating effectively with others to achieve common goals and contribute to the overall success of the team. Committed to creating a friendly and supportive atmosphere, and eager to learn new skills and take on new challenges.

I have a strong passion for dance, which I have been practicing for 12 years, including modern and hip hop styles. I enjoy spending time with friends and get along well with everyone. I like learning new things and have a keen interest in exploring different cultures.

• Excellent active listening and interpersonal skills, able to communicate clearly with colleagues and customers.
• Able to adapt communication style to different situations and audiences.
• Experience in customer service, ensuring professionalism, friendliness, and effective problem-solving.
• Team-oriented, promoting collaboration and a positive work environment.

• Summer 2022: Attended a study vacation in Greenwich, England, following an English B2 class, which improved language skills and intercultural understanding.
• February 2025: Participated in a language exchange program in Stuttgart, Germany, experiencing a different culture and living with a local host family. Later, I hosted the same student in Italy, enhancing cultural exchange and communication skills.