SOUKAINA ALIOUA
Sant'angelo Lodigiano,LO
Summary
Graduated in sociology and criminological linguistic mediation for English and Arabic.
Overview
3
3
years of professional experience
Work History
Investigative Collaborator
EZIO DENTI
Milan
10.2020 - 11.2020
- Improved evidence collection procedures for more accurate analysis, leading to a higher success rate in solving cases.
- Enhanced investigative efficiency by conducting thorough background checks and analyzing financial records.
- Developed tailored investigation strategies based on client needs, resulting in high satisfaction rates and repeat business.
- Conducted surveillance operations discreetly while maintaining professionalism, achieving positive outcomes without compromising integrity or ethics.
Investigative Collaborator
Centro servizi investigativi
Milan
03.2021 - 05.2021
- Facilitated successful project outcomes through effective delegation, coordination, and oversight of tasks among teammates.
- Implemented efficient record-keeping systems that facilitated easy access to vital information during investigations.
- Provided detailed reports on the progress of ongoing investigations promptly, enabling clients to make informed decisions regarding their cases.
- Improved evidence collection procedures for more accurate analysis, leading to a higher success rate in solving cases.
Cashier
Lidl Italia
Lodi, Italy
04.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Bartender
Incanto SNC
Sant'Angelo Lodigiano, Italy
08.2021 - 04.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
IIS Volta
Lodi, ItalyLaurea Magistrale - Scienze criminologiche per l'investigazione e la sicurezza (Sociologia)
Università Degli Studi Di Bologna
Bologna, Italy02.2024
Laurea Triennale - Mediazione linguistica criminologica
SSML P.M Loria
Milan, Italy09.2021
Skills
- Problem solving
- Patience and Empathy
- Customer Relations
- Written and verbal communication
- Conflict Resolution
- Work Ethic and Integrity
- Friendly, Positive Attitude
- Teamwork and Collaboration
Personal Information
- Date of Birth: 06/05/99
- Nationality: Italian
Languages
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Timeline
Cashier
Lidl Italia
04.2023 - 12.2023
Bartender
Incanto SNC
08.2021 - 04.2023
Investigative Collaborator
Centro servizi investigativi
03.2021 - 05.2021
Investigative Collaborator
EZIO DENTI
10.2020 - 11.2020
High School Diploma -
IIS Volta
Laurea Magistrale - Scienze criminologiche per l'investigazione e la sicurezza (Sociologia)
Università Degli Studi Di Bologna
Laurea Triennale - Mediazione linguistica criminologica
SSML P.M Loria