Spencer Cherotich
Nairobi,Nairobi
Summary
A highly dedicated and time conscious individual with a strong understanding of housekeeping techniques, inventory management, and customer service. Seeking an attachment opportunity to gain practical experience in the field. Friendly and reliable with positive attitude, perfect for maintaining cleanliness and order in any setting. Understands importance of hygiene standards and safety protocols, with strong ability to manage time efficiently. Aims to create welcoming and spotless environment that enhances guest satisfaction and comfort. Offering keen attention to detail and ability to adapt quickly to new tasks and environments. Brings strong understanding of cleanliness standards and knack for organization, ready to use and develop skills in cleaning and laundry management. Ready to create clean and comfortable space for all guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeping and Laundry Attendant
Hemingways Nairobi
01.2024 - Current
- Performed daily cleaning and sanitization of guest rooms and public areas
- Managed laundry operations eg, sorting, washing, drying, folding and delivering guest towels and linens
- Reported maintenance issues and assisted in inventory management
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
Public Area Attendant
Utalii Hotel
08.2021 - 08.2022
- Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Assisted other departments as necessary, providing additional support during peak occupancy periods or staff shortages.
- Complied with all safety regulations, reducing accidents or injuries while performing job duties.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Education
Certificate in House Keeping And Laundry - Housekeeping, Laundry, Customer Service
Kenya Utalii College
Nairobi, KenyaKenya Certificate of Secondary Education -
Mercy Girls
Kericho, Kenya01.2021
Kenya Certificate of Primary Education - English, Maths, Science, Social Studies, Religious Education
Silver Lillies Academy
Nakuru, Kenya01.2016
Skills
- Housekeeping
- Laundry
- Customer Service
- Mopping and sweeping
- Chemical Handling
- Laundry expertise
- Room Inspections
Projects
Housekeeping and Laundry, Gained strong understanding of housekeeping techniques, inventory management, and customer service.
Certification
Certificate in Housekeeping and Laundry, 01/01/22
Awards
- Kenya Certificate of Secondary Education, KNEC, 01/01/16, Achieved a pass grade in KCSE.
- Kenya Certificate of Primary Education, KNEC, 01/01/09, Achieved a pass grade in KCPE.
Languages
french
Intermediate (B1)
English
Upper intermediate (B2)
Swahili
Upper intermediate (B2)
Timeline
Housekeeping and Laundry Attendant
Hemingways Nairobi
01.2024 - Current
Public Area Attendant
Utalii Hotel
08.2021 - 08.2022
Certificate in Housekeeping and Laundry, 01/01/22
Certificate in House Keeping And Laundry - Housekeeping, Laundry, Customer Service
Kenya Utalii College
Kenya Certificate of Secondary Education -
Mercy Girls
Kenya Certificate of Primary Education - English, Maths, Science, Social Studies, Religious Education
Silver Lillies Academy
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