Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stefan Alin Sava

Pagani

Summary

Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles. Conversational italian skills. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

5
5
years of professional experience

Work History

Pastry Chef

Dolci Erminio
01.2019 - 08.2023

Customer Service Cashier

Lidl Italia
02.2018 - 04.2018
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

High School Diploma -

I.P.S.E.O.A M. Pittoni
Pagani, Italy
07.2020

Skills

  • Presentation Management
  • Recipe Development
  • Ingredient Sourcing
  • Inventory Rotation
  • Pastry Preparation
  • Restaurant Experience
  • Dessert Preparation
  • Catering Expertise
  • Catering Understanding
  • Plating
  • Time management
  • Customer service
  • Precision measuring
  • Team leadership
  • Payment Collection
  • Guest Services
  • Merchandise Restocking
  • Cash Handling
  • Customer Complaint Resolution
  • Customer Service
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • Product Recommendations

Languages

Romanian
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Pastry Chef

Dolci Erminio
01.2019 - 08.2023

Customer Service Cashier

Lidl Italia
02.2018 - 04.2018

High School Diploma -

I.P.S.E.O.A M. Pittoni
Stefan Alin Sava