Stefania Russo

TEACHING AGE GROUP : nursery, primary , secondary, adults.

GROUP LEVELS : A1, A2, B1, B2.

ACTIVITIES:

1) Planning lessons, based on Cambridge University Press Resources.

2) Adapting the materials and the course book materials for the purposes of the lesson to make them more suitable for the learners

3)Choosing different activity types

Overall:

• Developed innovative lesson plans to engage students in English language learning.
• Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
• Designed and implemented assessments to measure student progress in English language learning.

• Developed positive and productive relationships with teens, parents and staff.
• Supervised groups of up to 17 students from arrival through departure at end of day.
• Engaged participants in recreational activities and team-building exercises.
• Scheduled events in recreation facilities and monitored facility conditions.
• Listened to students' needs / complaints in order to collaborate with local staff
• Facilitated group activities among assigned students and promoted community bonds through engaging events.
• Assisted with transition to college life by providing one-on-one support.
• Maintained record of tours for internal evaluation and incident reporting.
• Supervised activities to address behavioral issues and promote fun, safety and inclusivity.
• Collaborated with other recreation staff in developing new recreational activities.
• Monitored participation in recreational activities to provide assistance to participants.
• Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given .

English , Art and History teacher.

Class age : ten years old students.

• Directed class discussions to spark conversation about key concepts, complex problems and overarching themes.
• Coached students on physical and emotional safety as part of health curriculum.
• Fostered student curiosity and interest in learning through hands-on activities and field trips.
• Addressed consistent behavior problems with students, parents and senior staff.
• Designed daily lesson plans customized to student needs.
• Established open communication and positive relationships with students, parents, peers, and administrative staff.
• Provided warm, supportive environment for developing academic, social, and emotional growth.
• Maintained positive and professional classroom environment throughout school year.
• Developed communicative relationships with students and parents to support learning.
• Developed positive rapport with students of various and diverse backgrounds.
• Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
• Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
• Met with parents to review Individualized Education Plans for at-risk students.
• Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
• Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.

Secretary and Tutor in the field of employment and training services.

Providing a service to all the companies hiring people with the apprenticeship contract.

Overall:

• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.
• Maintained daily report documents.
• Entered data into system and updated customer contacts with information to keep records current.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Secretary in the field of HR , supporting also the information office and the reception.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Confirmed appointments, communicated with clients, and updated client records.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Organized, maintained and updated information in computer databases.
• Resolved customer problems and complaints.
• Documented human resources records and maintained confidentiality of sensitive personal information.
• Responded to inquiries by answering telephone calls, in-person questions and emails.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Filed paperwork, sorted, and delivered mail and maintained office organization.