Stefano Prodan
Trieste
Profilo professionale
- A professional with proven experience in sales and customer support, skilled in providing high-level customer service. Excellent telephone communication skills and data entry expertise, with a results-oriented approach and customer satisfaction.
Panoramica
12
12
years of professional experience
Esperienza lavorativa
Help desk-Customer assistant
Gruppo Hera
Trieste, Ts
2022.03 - 2026.01
Help customers with enquiries and offering new contracts for the water-energy supply.
Customer Service Representative
Genertel Insurance Company
Trieste
2019.01 - 2021.04
- Responded to customer requests for products, services and company information.
- Entered customers detail into ICT system and record solutions offered.
- Informed customers on new products to enhance sales.
- Maintained customers satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sales Assistant
Despar
Trieste, TS
2016.01 - 2018.09
Work experience
Teneo Blue Rubicon
London
2016.06 - 2016.06
One-week work experience in media and administration
Internship in Account Management
Fox Kalomanski Crossing
London
2015.10 - 2015.12
Market Research Interviewer
Swg Spa
Trieste
2014.06 - 2014.09
- Telephone interviews and filling in questionnaires
Istruzione
Degree - Economics
University of Trieste
Trieste09.2015
Competenze
- Sales expertise
- Customer support
- Data entry
- Technical support
- Professional telephone manner
- Account management
Languages
English
Avanzato
Italian
Esperto
Spanish
Intermedio
Cronologia
Help desk-Customer assistant
Gruppo Hera
2022.03 - 2026.01
Customer Service Representative
Genertel Insurance Company
2019.01 - 2021.04
Work experience
Teneo Blue Rubicon
2016.06 - 2016.06
Sales Assistant
Despar
2016.01 - 2018.09
Internship in Account Management
Fox Kalomanski Crossing
2015.10 - 2015.12
Market Research Interviewer
Swg Spa
2014.06 - 2014.09
Degree - Economics
University of Trieste