Stephanie Delorie
Rome,RM
Summary
Dynamic professional with a proven track record in enhancing brand visibility and client satisfaction at Agape Uganda. Skilled in strategic communication and customer service, adept at fostering relationships and leveraging trend awareness for brand promotion. Excelled in multitasking and creative thinking, significantly boosting engagement rates and occupancy levels. Modern Stylist with extensive knowledge of Fashion sales and trends. Skilled at maintaining relationships with customers through superior customer service and conflict resolution. Knowledgeable about fashion styling and product maintenance.
Overview
10
10
years of professional experience
Work History
Stylist
Self
02.2024 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Increased client confidence by teaching them how to style their outfits appropriately for various situations.
- Collaborated with fellow stylists to create visually appealing store displays that attracted customers and showcased merchandise effectively.
Visual Merchandising and Social Media Manager
Kintenge by Suzanne
06.2019 - 01.2024
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Increased brand awareness by developing and implementing effective social media strategies.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
Event Coordinator and Curator
Balungi Uganda
08.2022 - 01.2023
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Brainstormed and implemented creative event concepts and themes.
Communications Officer
Agape Uganda
02.2017 - 05.2019
- Enhanced brand visibility by developing and implementing strategic communication plans.
- Monitored media coverage of the organization closely to identify opportunities for proactive outreach.
- Managed crisis communications, effectively mitigating potential reputational damage.
- Crafted persuasive speeches and talking points for executive presentations at industry conferences or meetings.
- Conducted thorough market research to inform strategic communication decisions aligned with organizational goals.
Communications Officer
SWEAT
02.2016 - 01.2017
- Enhanced brand visibility by developing and implementing strategic communication plans.
- Monitored media coverage of the organization closely to identify opportunities for proactive outreach.
- Crafted persuasive speeches and talking points for executive presentations at industry conferences or meetings.
- Produced engaging multimedia content such as videos and infographics to support various marketing efforts.
- Evaluated campaign performance using analytics tools, refining strategies based on data-driven insights.
- Optimized internal communications by introducing an intranet system that fostered collaboration among employees.
Apartment Manager
Reef Apartments
01.2015 - 12.2015
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from [Number] tenants and reconciling monthly accounts payable and receivable.
- Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
- Maximized occupancy rates through proactive marketing and timely processing of rental applications.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Ensured compliance with pertinent housing regulations by staying current on industry updates and adjusting policies accordingly.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
Education
Diploma - Fashion Styling
Accademia Italiana
Rome Italy06.2024
Foundation Degree - Human Resource Management And Public Relations
Monash SouthAfrica
Johannesburg SouthAfrica07.2015
High School Diploma -
Hillcrest Schools Kenya
Nairobi Kenya07.2012
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Creative Thinking
- Teamwork and Collaboration
- Excellent Communication
- Relationship building and management
- Fashion Knowledge
- Organization
- Brand Promotion
- Brand familiarity
- Product Merchandising
- Trend Awareness
Languages
English
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
Italian
Beginner (A1)
Timeline
Stylist
Self
02.2024 - Current
Event Coordinator and Curator
Balungi Uganda
08.2022 - 01.2023
Visual Merchandising and Social Media Manager
Kintenge by Suzanne
06.2019 - 01.2024
Communications Officer
Agape Uganda
02.2017 - 05.2019
Communications Officer
SWEAT
02.2016 - 01.2017
Apartment Manager
Reef Apartments
01.2015 - 12.2015
Diploma - Fashion Styling
Accademia Italiana
Foundation Degree - Human Resource Management And Public Relations
Monash SouthAfrica
High School Diploma -
Hillcrest Schools Kenya
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