Suganthi Raghavan
Alessandria
Summary
Dynamic and detail-oriented professional with experience at Mazzini Pastry Cafe, skilled in pastry baking and food safety standards. Proven ability to enhance culinary skills while maintaining high hygiene standards. Recognized for improving workflow efficiency and fostering a collaborative environment, ensuring quality and consistency in pastry production.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Pastry Assistant
Mazzini Pastry Cafe
04.2019 - 02.2020
- Assisted in preparation of pastry ingredients, ensuring high-quality standards and consistency.
- Learned to operate kitchen equipment safely, adhering to health and safety regulations.
- Supported head pastry in executing daily pastry production tasks efficiently.
- Followed recipes accurately to produce a variety of pastries, enhancing culinary skills.
- Contributed to inventory management by monitoring ingredient availability and reporting shortages.
- Organized and maintained cleanliness of workstations, promoting a hygienic cooking environment.
Administrative Clerk
MBF Cards (M) S/B
05.2003 - 10.2011
- Managed daily office operations and maintained organized filing systems.
- Assisted in scheduling appointments and coordinating meetings for team members.
- Processed incoming correspondence, ensuring timely distribution to appropriate parties.
- Utilized office software to create documents, spreadsheets, and presentations efficiently.
- Collaborated with colleagues to improve workflow efficiency and communication processes.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Shipping Clerk
Intravest Holdings
02.1999 - 03.2003
- Managed shipping documentation to ensure compliance with company and regulatory standards.
- Coordinated logistics operations to optimize shipping schedules and reduce delays.
- Implemented process improvements that streamlined packing and shipping workflows, reducing errors.
- Evaluated vendor performance to ensure service quality and reliability in shipping operations.
Junior Secretary
Malaysian Mosaics Bhd
02.1996 - 09.1998
- Managed daily correspondence, ensuring timely responses and appropriate routing of communications.
- Organized and maintained filing systems for efficient retrieval of documents and records.
- Assisted in scheduling appointments and coordinating meetings for staff members.
- Prepared meeting agendas, minutes, and reports to support team objectives.
- Collaborated with various departments to streamline communication channels and enhance teamwork effectiveness.
Education
No Degree - Assistant Secretary
Enaip Piemont
Alessandria, Italy07-2025
No Degree - Pastry And Bakery
Enaip Piemonte
Alessandria, Italy07-2019
No Degree - Italian Language
CPAI2
Alessandria, Italy06-2016
High School Diploma -
High School Kluang
Kluang, Malaysia03-1992
Skills
- Food safety standards
- Sanitation procedures
- Workstation configuration
- Pastry baking
- Allergen awareness
- Menu development
- Food safety
- Kitchen hygiene
Certification
- Certificate of Pastry and Bakery Training - [April 2019 till June 2019]
Languages
English
Advanced (C1)
Italian
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Timeline
Pastry Assistant
Mazzini Pastry Cafe
04.2019 - 02.2020
Administrative Clerk
MBF Cards (M) S/B
05.2003 - 10.2011
Shipping Clerk
Intravest Holdings
02.1999 - 03.2003
Junior Secretary
Malaysian Mosaics Bhd
02.1996 - 09.1998
No Degree - Assistant Secretary
Enaip Piemont
No Degree - Pastry And Bakery
Enaip Piemonte
No Degree - Italian Language
CPAI2
High School Diploma -
High School Kluang
Cooking and creating new vegan recpies
As I am from Malaysia, we have various cuisines from three different cultures i.e. Indians, Chinese, Malay
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