Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
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Surya Preetham Kodepaka

Surya Preetham Kodepaka

Albano Laziale

Summary

I’m a versatile and self-motivated professional with a broad range of experience across data administration, hospitality, sales, business development, and postal services. Throughout my career, I’ve developed a strong foundation in customer service, operational efficiency, and relationship management, adapting quickly to different roles and industries. What sets me apart is my commitment to continuous learning and growth. I take pride in being a self-starter who is open-minded, dependable, and genuinely passionate about my work. I approach each opportunity with heart, curiosity, and a strong work ethic, always aiming to contribute meaningfully and bring fresh energy and perspective to the teams I work with. At my core, I’m someone who values people, purpose, and progress and I bring that mindset into everything I do.

Overview

11
11
years of professional experience

Work History

Data Entry Administrator

Sontex SA
03.2025 - Current
  • Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
  • Streamlined data processing by consistently meeting deadlines for time-sensitive projects.
  • Optimized existing spreadsheets for better tracking and analysis of entered data.
  • Reported statistics requested by senior management accounting for database growth and call volume.
  • Provided daily supervision, feedback and oversight to direct reports.
  • Organized and updated databases, records and other information resources.

Duty Manager

Whitbread ltd, Premier inn
12.2022 - 08.2024
  • Managed multiple projects simultaneously, ensuring on-time and on-budget completion of all tasks.
  • Handling customer and employee issues.
  • Overseeing operations, including maintenance, cleanliness and efficiency.
  • Monitoring and review on revenue and cash flow, Keep track of monthly and annual goals.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Trained employees in essential job functions.

Customer service officer

Post Office
02.2020 - 11.2022
  • Collaborated with cross-functional teams to identify customer service needs and develop solutions to meet those needs.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Meet and greet customers giving them good impression and making them feel comfortable.
  • Paying out pensions and benefits, Collecting the parcels and solving the answers for postal matters.
  • Selling financial and retail products to meet targets.

Business Development Executive

Ample solutions technologies
09.2016 - 12.2018
  • Developed and implemented sales strategies that increased market share by 60% annually.
  • Identify and pursue new business opportunities through market research, networking, and prospecting.
  • Build and maintain strong relationships with potential and existing clients, fostering long-term partnerships.
  • Develop and execute strategic plans to drive business growth, including identifying target markets and setting achievable goals.
  • Communicated directly with customers and partners to build strong business networks and relationships.

Junior Sales Executive

Axial Technologies
05.2014 - 08.2016
  • Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures.
  • Generated new leads and opportunities through networking, cold-calling, and other sales & marketing techniques.
  • Developed and managed a sales budget, resulting in a 30% reduction in costs.
  • Improved negotiation skills through ongoing training sessions, resulting in more favorable contract terms and conditions for both company and clients.
  • Enhanced client satisfaction with personalized product presentations tailored to their specific needs.

Education

High School -

Greenwood High School

Secondary school diploma - Mathematics, Physics, Chemistry And English

NRI Junior College

Bachelor of Science - Electrical, Electronics And Communications Engineering

MVSR Engineering College
Hyderabad, India

Business Management - Business Administration

Middlesex University
London, UK

Skills

  • Advanced Excel
  • Basic programming
  • Deadline oriented
  • Data management
  • Microsoft office
  • Data entry
  • Planning and prioritization
  • Administrative background
  • Business administration
  • Payroll and budgeting
  • Customer satisfaction evaluation
  • Hiring and terminations
  • Supply management
  • Teamwork
  • Customer service
  • Cold calling
  • CRM Basics
  • Sales closing
  • Revenue generation
  • Problem-solving
  • Excellent communication
  • Team collaboration
  • Marketing
  • Order management
  • Adept multi-tasker
  • Business service marketing
  • Basic Programming Languages

Languages

English
Italian
Hindi
Telugu

Hobbies and Interests

Playing Chess, Listening Podcasts, Learning new Computer Skills, Reading Books, Playing Cricket

Timeline

Data Entry Administrator

Sontex SA
03.2025 - Current

Duty Manager

Whitbread ltd, Premier inn
12.2022 - 08.2024

Customer service officer

Post Office
02.2020 - 11.2022

Business Development Executive

Ample solutions technologies
09.2016 - 12.2018

Junior Sales Executive

Axial Technologies
05.2014 - 08.2016

High School -

Greenwood High School

Secondary school diploma - Mathematics, Physics, Chemistry And English

NRI Junior College

Bachelor of Science - Electrical, Electronics And Communications Engineering

MVSR Engineering College

Business Management - Business Administration

Middlesex University

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Surya Preetham Kodepaka