Surya Preetham Kodepaka
Albano Laziale
Summary
I am a versatile, self-taught professional with a passion for hands-on and mechanical work. I enjoy physical tasks, solving practical problems, and constantly learning to keep up with a fast-moving world. Experienced with Sales, Customer Service, Computer systems and data Administration, I bring precision, organization, and strong English communication skills. Having lived and worked in India, the UK, and Italy, I adapt easily to diverse teams and environments, combining reliability, motivation, and a love for continuous growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Data Entry Administrator
Sontex SA
2025 - 08.2025
- Strong multitasking skills with consistent accuracy and quality.
- Met deadlines for time-sensitive data projects.
- Improved spreadsheets for efficient tracking and analysis.
- Prepared reports and statistics for senior management.
- Supervised and guided team members with daily feedback.
- Maintained and updated databases and records on time in Website.
Duty Manager
Whitbread Group Plc, Premier Inn Hotels
2022 - 2024
- Managed multiple projects to successful, on-time completion.
- Resolved customer and employee issues effectively.
- Oversaw daily operations, maintenance, and efficiency.
- Monitored revenue, cash flow, and performance goals.
- Supervised and supported team to maximize results.
- Enhanced customer satisfaction through prompt issue resolution.
Customer Service Officer
Post Office
2020 - 2022
- Collaborated with teams to identify and meet customer service needs.
- Resolved customer complaints promptly and effectively.
- Provided welcoming, professional customer interactions.
- Managed pensions, benefits, parcels, and postal inquiries.
- Sold financial and retail products to achieve targets.
Business Development Executive
Ample Solutions Technologies
2016 - 2018
- Developed and executed sales strategies, increasing market share by 60% annually.
- Identified and pursued new business opportunities through research and networking.
- Built and maintained strong client relationships for long-term partnerships.
- Planned and implemented strategic initiatives to drive business growth.
- Communicated effectively with customers and partners to strengthen networks.
Junior Sales Executive
Axial Technologies
2014 - 2016
- Trained and mentored sales representatives, boosting sales closures.
- Generated leads through networking, cold-calling, and marketing techniques.
- Managed sales budget, achieving a 30% cost reduction.
- Improved negotiation skills, securing better contract terms.
- Enhanced client satisfaction with tailored product presentations.
Education
Secondary School Diploma - Mathematics, Physics, Chemistry And English
NRI Junior College
Hyderabad, India 01-2014
Bachelor of Science - Electrical, Electronics And Communications Engineering
MVSR Engineering College
Hyderabad, IndiaHigh School
Greenwood High School
01-2012
Business Administration And Management
Middlesex University
London, UKSkills
- Microsoft Office
- Mechanical knowledge
- Information Technology
- English Skills
- Deadline oriented mindset
- Networking
- Learning ability & patience
- Technical Communication
- Computer Networking
- Discipline & reliability
- Software Installation
- Customer Support
- Technical Support
- Computer Hardware
- Desktop Support
- Documentation and control
- Problem resolution
- Multitasking Abilities
- Problem-solving
- Administrative duties
- Meeting scheduling
- File management
- Office equipment operation
- Analytical thinking
Certification
- Technical Support Fundamentals and Networking - Google certification ( coursera ).
- Digital Marketing and CRM for Increase sales - Alison Empower yourself.
- Introduction to Sustainable Development Goal Indicators - FAO (Food and Agriculture Organization).
- Customer Management - Great Learning Certification.
Languages
English
Bilingual or Proficient (C2)
Italian
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Timeline
Data Entry Administrator
Sontex SA
2025 - 08.2025
Duty Manager
Whitbread Group Plc, Premier Inn Hotels
2022 - 2024
Customer Service Officer
Post Office
2020 - 2022
Business Development Executive
Ample Solutions Technologies
2016 - 2018
Junior Sales Executive
Axial Technologies
2014 - 2016
Secondary School Diploma - Mathematics, Physics, Chemistry And English
NRI Junior College
Bachelor of Science - Electrical, Electronics And Communications Engineering
MVSR Engineering College
High School
Greenwood High School
Business Administration And Management
Middlesex University
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