Susanna Libonati
Vogogna
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Head Waitress
Rosmary S.n.c
07.2021 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained staff members on use of POS system.
Kitchen Assistant
Elior S.r.l
05.2019 - 06.2021
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Receptionist
Hotel Primavera S.r.l
04.2018 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Diploma - German Language Certificate Niveau B2
Berliner Volkshochschule
Berlin, GermanyMaster of Arts - Theory And Techniques of Dance And Performing Arts
Department of Education Science UNITO
Turin, ItalyBachelor of Arts - Disciplines of Art, Music And Entertainment
Department of Literature And Philosophy UNIBO
Bologna, ItalyHigh School Diploma -
High School Science And Languages Giorgio Spezia
Domodossola, ItalySkills
- Professional Relationships
- Guest Relations
- Food and Beverage Pairings
- Relationship Management
- Adaptable and Flexible
- Verbal and Written Communication
- Productivity Performance
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Dutch
Upper intermediate (B2)
French
Upper intermediate (B2)
German
Intermediate (B1)
Spanish
Elementary (A2)
Timeline
Head Waitress
Rosmary S.n.c
07.2021 - Current
Kitchen Assistant
Elior S.r.l
05.2019 - 06.2021
Receptionist
Hotel Primavera S.r.l
04.2018 - 10.2018
Diploma - German Language Certificate Niveau B2
Berliner Volkshochschule
Master of Arts - Theory And Techniques of Dance And Performing Arts
Department of Education Science UNITO
Bachelor of Arts - Disciplines of Art, Music And Entertainment
Department of Literature And Philosophy UNIBO
High School Diploma -
High School Science And Languages Giorgio Spezia
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