Hi, I’m
Swati Shikha -
Milan
Summary
Proven leader with a track record of success at Pratishtha Banquet And Resort, adept in planning and management, and known for resilience. Expert in fostering stakeholder relationships, reducing costs, and enhancing customer satisfaction. Skilled in team leadership and analytical thinking, with a commitment to impactful results and adaptability.
Overview
3
years of professional experience
Work History
Pratishtha Banquet And Resort
Business Head
04.2021 - 09.2023
Job overview
- Collaborated with stakeholders to define goals, align objectives, and ensure overall company success.
- Negotiated favorable contracts with vendors, reducing operational costs and fostering long-term partnerships.
- Enhanced customer satisfaction with timely response to issues and proactive problem-solving measures.
- Managed and organized internal communication to hold staff accountable to priorities.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
Samvedna Welfare Society
Volunteer
10.2020 - 09.2021
Job overview
- Assisted with special events and programs.·
- Actively organized many drives like food drives in the slums, blanket distribution, pet rescue, education camps for children in the slums etc.
- Participated in the various drives during the pandemic as distribution of oximeter, sanitizers, masks.
- Tutored at various competency levels to help people with reading, math and writing skills.
- Used strong interpersonal communication skills to convey information to others.
Education
Milano Fashion Institute Milan, Italy
Brand & Luxury Management from Fashion & Luxury
01.2025
Indian Institute Of Technology, DelhiDelhi
Executive Brand Management from Marketing And Marketing
03.2024
Delhi UniversityDelhi
Bachelor of Arts from History
06.2017
Skills
- *Planning And Management
- Patience And Active Listening
- Resilience
- Team Leadership And Collaboration
- Analytical Thinking
- Conflict Resolution
- Flexibility And Adaptability
Basket Ball
Basketball has been a central part of my life since I was six years old, shaping not only my skills on the court but also the person I’ve become. From countless hours of practice to competing at the national level, the sport has taught me discipline, teamwork, and resilience. Every game challenges me to push my limits, while every setback strengthens my determination. Being a national basketball player is more than just an achievement for me; it’s a reflection of my dedication to the sport and the values it instills—focus, perseverance, and an unwavering commitment to excellence. Basketball is not just a game, it’s a part of who I am.
Timeline
Business Head
Pratishtha Banquet And Resort
04.2021 - 09.2023
Volunteer
Samvedna Welfare Society
10.2020 - 09.2021
Milano Fashion Institute
Brand & Luxury Management from Fashion & Luxury
Indian Institute Of Technology, Delhi
Executive Brand Management from Marketing And Marketing
Delhi University
Bachelor of Arts from History
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