Sylvestre BENA
Project Manager
Perly
Profil professionnel
Highly motivated and results-driven IT professional with 9 years of experience in the industry. Strong organizational skills and ability to multitask effectively. Excellent communication and interpersonal skills, with a proven track record of effectively working in a team environment. Fluent in 3 languages, including English. A natural problem-solver who thrives in challenging environments.
Vue d'ensemble
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Expérience professionnelle
Project Manager
Georg Fischer Machining Solutions
Geneva
02.2023 - Actuel
- Management of digital projects within the Customer Service department
- Continuous improvement of connectivity solutions
- Supervision and establishment of internal processes
- Integration of digital solutions in accordance to master data requirements (SAP as Master)
Chief Customer Officer
Infomaniak Network SA
Geneva
05.2020 - 06.2022
- Coordination of internal projects between support and development teams (40+ strong team)
- Ensuring compliance with SLAs
Customer Support Manager
Infomaniak Network SA
Geneva
11.2016 - 04.2020
- Organization and management of the support team
- Key Account Management across German-speaking and French-speaking Switzerland
Webmaster - Project Manager
Wolters Kluwer France
Paris
05.2015 - 10.2016
- Project coordination for the webmarketing team
- Help with the digital business transformation of the company
Frontend Developer
Atos Integration
Paris
03.2013 - 04.2015
- Development of UI interfaces on custom CRM solutions of SFR and La Poste
- Customer Workshops to determine UI needs and requirements
Formation
Master 2 - Multilingual website creation and project management
University of Strasbourg
09.2012 - 07.2013
Master 1 - Website translation and localization (English, German)
University of Strasbourg
09.2011 - 07.2012
Compétences
- Project Management
- Microsoft Office
- Web Technologies
Certificats
- ITIL 4 Foundation, 07/22
- PMI, Present
Informations complémentaires
- Basketball
- Video Games (RTS & RPG)
- Movies
Langues
French
Bilingue
German
Bilingue
English
Courant
Italian
Notions
Frise chronologique
Project Manager
Georg Fischer Machining Solutions
02.2023 - Actuel
Chief Customer Officer
Infomaniak Network SA
05.2020 - 06.2022
Customer Support Manager
Infomaniak Network SA
11.2016 - 04.2020
Webmaster - Project Manager
Wolters Kluwer France
05.2015 - 10.2016
Frontend Developer
Atos Integration
03.2013 - 04.2015
Master 2 - Multilingual website creation and project management
University of Strasbourg
09.2012 - 07.2013
Master 1 - Website translation and localization (English, German)
University of Strasbourg
09.2011 - 07.2012
- ITIL 4 Foundation, 07/22
- PMI, Present
Les gens que vous connaissez peuvent-être
Angel MartinezAngel Martinez
CNC Machine Operator à Georg FischerCNC Machine Operator à Georg Fischer
Devonte SingletaryDevonte Singletary
Electrical Technician à Georg Fischer HarvelElectrical Technician à Georg Fischer Harvel
Nicole RodgersNicole Rodgers
Payroll Administrator à Georg Fischer LLC.Payroll Administrator à Georg Fischer LLC.