Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Taddeo Bianciardi

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible-

Overview

3
3
years of professional experience

Work History

Hospitality Worker

Marchesi Mazzei
01.2023 - 11.2023
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Reduced risks by maintaining clean and organized work environment.

Agricultural Worker

Marchesi Mazzei
06.2022 - 10.2022

Bartender

Casavico15
05.2021 - 10.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Tourist Information Officer

Ufficio Turistico
06.2020 - 09.2020
  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Provided information on various sites throughout area, relaying little-known stories to provide interest.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Trained apprentice guides to educate on information to present to tourists and travelers.

Education

High School Diploma -

G. Caselli
Siena, Italy
06.2021

Skills

  • Guest Relations
  • Transportation Arrangements
  • Invoicing and Billing
  • Concierge Services
  • Guest Reception

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Spanish
Upper intermediate (B2)

Timeline

Hospitality Worker

Marchesi Mazzei
01.2023 - 11.2023

Agricultural Worker

Marchesi Mazzei
06.2022 - 10.2022

Bartender

Casavico15
05.2021 - 10.2021

Tourist Information Officer

Ufficio Turistico
06.2020 - 09.2020

High School Diploma -

G. Caselli

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Taddeo Bianciardi