Taddeo Bianciardi
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible-
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Marchesi Mazzei
Castellina In Chianti, Italy
01.2023 - 11.2023
- Communicated with customers to promptly resolve complaints and address inquiries.
- Reduced risks by maintaining clean and organized work environment.
Agricultural Worker
Marchesi Mazzei
Castellina In Chianti, Italy
06.2022 - 10.2022
Bartender
Casavico15
Castellina In Chianti, Italy
05.2021 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Tourist Information Officer
Ufficio Turistico
Castellina In Chianti, Italy
06.2020 - 09.2020
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Trained apprentice guides to educate on information to present to tourists and travelers.
Education
High School Diploma -
G. Caselli
Siena, Italy06.2021
Skills
- Guest Relations
- Transportation Arrangements
- Invoicing and Billing
- Concierge Services
- Guest Reception
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
Timeline
Hospitality Worker
Marchesi Mazzei
01.2023 - 11.2023
Agricultural Worker
Marchesi Mazzei
06.2022 - 10.2022
Bartender
Casavico15
05.2021 - 10.2021
Tourist Information Officer
Ufficio Turistico
06.2020 - 09.2020
High School Diploma -
G. Caselli