Tahiru Mahmoud
Waiter
Makkah ,Saudi Arabia
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Waiter
Khairat Excellence Trading
Riyadh
05.2023 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Trained new servers on restaurant policies and procedures.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Diploma - Computer Science
National Institute of Information Technology
Kumasi Ghana07.2018
High School Diploma - General Arts
Sekyedumase Senior High
Kumasi Ghana06.2014
Skills
Safe Food Handling
Guest Relations Management
Customer Service
Order Accuracy
Food inspection
Order Management
Menu Recommendations
Dining area maintenance
Cash Handling
Complaint resolution
Hospitality service expertise
Team Collaboration
VIP support
Bill computation
Order delivery practices
Order Taking
Menu Memorization
Reservation Management
Menu presentation
Fine Dining
Ordering Procedures
Food Production
Allergy awareness
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Waiter
Khairat Excellence Trading
05.2023 - Current
Diploma - Computer Science
National Institute of Information Technology
High School Diploma - General Arts
Sekyedumase Senior High