Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Wellness Coach
Once I was a Flower
01.2022 - Current
Recommended ideal diets to improve stamina, overall health, and help in the weight loss process
English Teacher
Preply
01.2021 - 01.2023
Used the best instructional methods to provide engaging learning and assistance to English students
Social Media Specialist
ByAVA
01.2022 - Current
Created promotional media for customers' digital marketing campaigns on social media
Herbalist
ByAVA
01.2021 - 01.2022
Advised clients on effective ways to improve their lifestyles and embrace healthier practices
Freelance Writer
Happy Scribe
01.2020 - 01.2022
Wrote materials on fashion, health, and travel regularly on the business blog to appeal to French clients
Customer Service Representative
Whole Foods Market
02.2018 - 02.2020
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Account Manager
Juice bar
01.2017 - 01.2020
Managed simultaneous projects on various clients' accounts on a rolling basis
Assistant Store Manager
Fuel Fever
01.2017 - 01.2020
Assisted customers find the products they needed, completed purchases, and registered them for loyalty programs
Translator
European Union
01.2016 - 01.2017
Facilitated concurrent translation during corporate events and video conferences to allow seamless participation of English audiences with French business associates
Translated documents from English to Italian,French.
Customer Service Cashier
Starbucks
05.2020 - 07.2021
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Translator
Preply
01.2022 - 03.2023
Proofread, edited and improved documents of different sizes.
Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
Education
Herbalist -
Centre Of Excellence
12.2020
Medicine -
Palermo university
12.2016
Study of Foreign Languages -
Liceo Linguistico
12.2012
Skills
Proactive
Customer Service
Social Media
Managing
Translating
Writer
Subtitles
French - Advanced
Italian
English
Japanese
Spanish
Photography
True
Writing
True
Social Media
True
Reading
True
Roles And Responsibilities
Facilitated concurrent translation during corporate events and video conferences to allow seamless participation of English audiences with French business associates
Oered quick transcription and interpretation services to clients
Wrote materials on fashion, health, and travel regularly on the business blog to appeal to French clients
Remained current on the most recent idioms and cultural references to ensure realistic and accurate translations of informal messages and events
Translated and interpreted localized texts including legal documents, contracts, corporate reports, audio les, and live speaking events quickly and accurately
Managed simultaneous projects on various clients' accounts on a rolling basis
Created promotional media for customers' digital marketing campaigns on social media
Created and maintained records, documentation, and schedules for every client's account
Wrote and presented business proposals to prospective clients
Writing short and long copy for marketing apps and online surveys
Producing content on lifestyle, travel, tness, and wellbeing
Monitored the corporate social media page and provided content to drive engagement. Succeeded in raising followers across platforms by 20% over 6 months
Helped to brainstorm new social media and website campaign messaging
Prepared and scheduled posts concerning product and event updates
Shared relevant content, including articles, photos, and testimonials on how various products were used in dierent lifestyles and environments
Interacted with fans and followers using each platform's tools, encouraging conversation and answering customer inquiries
Created multiple posts each week to keep followers interested and engaged
Alerted clients when replies or messages from followers required a personal response
Conversed with clients and researched their past posts to understand their likes, dislikes, passions, and objectives
Counted the cash in the register before and after shift and resolved any accounting dierences
Assisted customers nd the products they needed, completed purchases, and registered them for loyalty programs
Collaborated with store clerks to arrange, organize, and stack merchandize in respective shelves and front lanes to boost sales
Promoted customer satisfaction and loyalty by oering reliable assistance to clients looking for products and making other inquiries
Liaised with the store manager to facilitate inventory delivery, storage, and ordering
Monitored changes in sales and retail product prices to remain competitive
Processed clients payments through credit cards, cash, and e-wallets at checkout
Recommended ideal diets to improve stamina, overall health, and help in the weight loss process
Evaluated clients for their abilities and physical conditions, then developed suitable training programs to meet unique requirements
Designed dietary, health, and wellness programs for clients considering their specied needs
Advised clients on eective ways to improve their lifestyles and embrace healthier practices
Conducted seminars and addressed health and wellness with an emphasis on ways to deal with pressure and stress
Consistently met my short and long-term targets
Handled customer complaints with empathy and composure
Answered calls, responded to emails, and spoke with clients face-to-face
Processed a range of documentation and entered information into databases
Pitched ideas on how to improve performance and eciency
Used the best instructional methods to provide engaging learning and assistance to English students
Supervised and tutored a group of slower learners to improve their oral and written tests, leading to a 15% rise in their test scores
Oered one-on-one assistance and additional tutoring to students after classes
Guided and mentored junior year students in writing their college application essays
Languages
French
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Japanese
Elementary (A2)
Timeline
Translator
Preply
01.2022 - 03.2023
Wellness Coach
Once I was a Flower
01.2022 - Current
Social Media Specialist
ByAVA
01.2022 - Current
English Teacher
Preply
01.2021 - 01.2023
Herbalist
ByAVA
01.2021 - 01.2022
Customer Service Cashier
Starbucks
05.2020 - 07.2021
Freelance Writer
Happy Scribe
01.2020 - 01.2022
Customer Service Representative
Whole Foods Market
02.2018 - 02.2020
Account Manager
Juice bar
01.2017 - 01.2020
Assistant Store Manager
Fuel Fever
01.2017 - 01.2020
Translator
European Union
01.2016 - 01.2017
Herbalist -
Centre Of Excellence
Medicine -
Palermo university
Study of Foreign Languages -
Liceo Linguistico
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