Profilo professionale
Panoramica
Esperienza lavorativa
Istruzione
Competenze
Riferimenti
Lingue
Cronologia
Generic

Tania Panepinto

Catania

Profilo professionale

Professionista autonoma e altamente organizzata con eccellenti capacità di servizio clienti e attenzione ai dettagli. Risolvo problemi con calma anche in ambienti frenetici, dimostrando una buona padronanza dell'inglese scritto e parlato.

Panoramica

8
8
years of professional experience

Esperienza lavorativa

Office Administrator

Recycling Ltd
2023.06 - 2025.12
  • Documented sales reports on spreadsheets using Excel
  • Oversaw payroll, ensuring employees were paid accurately and on time
  • Monitored business supplies and reordered stock, ensuring essential equipment was readily available for business operations
  • Communicated with contractors and member of staff via email
  • Liaised with suppliers
  • Arranged bookings for travel
  • Assisted with scheduling the staff rota
  • Recruited and onboarded new bike mechanics

Office Administrator/PA/Bookkeeper

Recycling ltd
2023.06 - 2024.11
  • Self-management, adm. tasks and record keeping.
  • Supervising staff/staff training. Act as staff supervisor.
  • Director’s PA
  • House Manager

Food Retail Supervisor

Burrito Kitchen / Ensalada
2023.03 - 2023.05
  • Prepared food to a consistent high standard in line with health and safety regulations
  • Maintained the presentation of store by arranging products on display and shelves
  • Addressed customers inquiries, recommending products tailored to their specific needs, contributing to boosted sales
  • Monitored business supplies and reordered stock, ensuring essential equipment was readily available for business operations
  • Educated new staff on how to prepare the food in line with business guidelines
  • Oversaw the management of the kitchen, ensuring the efficient running of business operations
  • Routinely placed orders with suppliers

Supervisor

Burrito Kitchen/Ensalada
2023.03 - 2023.05
  • Manage deliveries
  • Arrange goods in displays and on shelves
  • Assist customers
  • Stock taken/inventory
  • Staff Training
  • Kitchen management
  • Dealing with suppliers.
  • Assist manager

Customer Service Assistant

Tesco Express
2022.04 - 2023.03
  • Serviced and advised customers
  • Unpacked and sorted new stock deliveries
  • Arranged goods in displays and on shelves, maintaining the presentation of the store
  • Rotated and replaced stock
  • Promoted and upsold products to boost sales targets
  • Handled cash and card transactions, accurately keeping till balances
  • Handled customer returns, refund payments and log details on paper or computer
  • Ensured store is kept clean and organised to company standards

Customer Service Assistant

Tesco Express
2022.04 - 2023.03
  • Serve and advise customers
  • Unpack and sort new stock deliveries
  • Arrange goods in displays and on shelves
  • Rotate and replace stock
  • Promote products and meet sales targets
  • Take cash and card payments and make sure the till balances
  • Handle customer returns, refund payments and log details on paper or computer
  • Ensure the store is clean and kept to company standards

Invoice Administrator

Firetechnics System Ltd
London
2018.02 - 2020.03
  • Processed engineering reports using Cash Software application
  • Produced and managed invoices with Sage 50 accounting software, maintaining precise financial records
  • Responded calmly to unexpected administrative responsibilities, ensuring tasks were completed within tight deadlines

Invoice Administrator

Firetecnics System Ltd
London
2018.02 - 2020.03
  • Data entry Cash Software
  • Processing’s engineers reports/client invoicing
  • Sage 50 account
  • Efficient administration of verities of workloads to tight deadlines.

Istruzione

Level 1 Diploma - Introduction to Culinary Arts

Westminster Kingsway College
2025-02

Level 2 - lean Business Management techniques

Strive Training
2021-06

Level 3 - Food Hygiene Certificate

Speed Training
2019-06

Level 3 Diploma - Accountancy

Lewisham College
2015-07

Competenze

  • Customer service skills
  • Good level of written and spoken English
  • Ability to remain calm under pressure, especially in high paced environments
  • Good attention to detail
  • Self-motivated and highly organized
  • Problem solving

Riferimenti

References available on request

Lingue

Italiano
Esperto
Inglese
Esperto
B1

Cronologia

Office Administrator

Recycling Ltd
2023.06 - 2025.12

Office Administrator/PA/Bookkeeper

Recycling ltd
2023.06 - 2024.11

Food Retail Supervisor

Burrito Kitchen / Ensalada
2023.03 - 2023.05

Supervisor

Burrito Kitchen/Ensalada
2023.03 - 2023.05

Customer Service Assistant

Tesco Express
2022.04 - 2023.03

Customer Service Assistant

Tesco Express
2022.04 - 2023.03

Invoice Administrator

Firetechnics System Ltd
2018.02 - 2020.03

Invoice Administrator

Firetecnics System Ltd
2018.02 - 2020.03

Level 2 - lean Business Management techniques

Strive Training

Level 3 - Food Hygiene Certificate

Speed Training

Level 3 Diploma - Accountancy

Lewisham College

Level 1 Diploma - Introduction to Culinary Arts

Westminster Kingsway College
Tania Panepinto