Tetiana Lashko
New York,NY
Summary
Driven professional with experience at Hogan (Tod’s) and an International Law Firm, adept in client service and office management. Fluent in Ukrainian, Russian, Italian, and English, with strong interpersonal and organizational skills. Proven track record of enhancing customer satisfaction and streamlining office operations for efficiency, team working.
Overview
10
10
years of professional experience
Work History
Front and Back Office
International Law Firm Chiomenti
08.2017 - 08.2024
- Answer and forward calls, take and deliver messages.
- Welcome visitors and announce them to the appropriate personnel.
- Coordinate guestroom reservations and update appointment calendars.
- Manage mail and deliveries, plan and book travel.
- Perform clerical duties such as filing, photocopying, and collating.
- Order and maintain office supplies.
- Assist with meetings by booking rooms and setting up equipment and refreshments.
- Prepare company registration reports, business budget files, and cadastral documents.
Retail Sales Associate
Hogan (Tod’s)
05.2014 - 01.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Manage financial transactions and assist with inventory.
- Notify clients about future merchandise.
Education
Bachelor of Arts - Foreign Languages And Literatures
UNIVERSITA’ DEGLI STUDI DI MILANO
Milan, Italy04.2017
Bachelor of Arts - Foreign Languages And Literatures
IVAN FRANKO NATIONAL UNIVERSITY OF LVIV
Lviv, Ukraine06.2013
Skills
- Easygoing, Kind, Cooperative
- Responsible, Independent, Good listener
- Creative thinking, Goal setting
- Effective communication, Decision making
Social:
Organizational:
- Attention to detail, Problem solving
- Collaboration
- Proficient in Microsoft Word, Excel, PowerPoint
- Skilled with social media, Google Docs, Google Drive
Technical:
Languages
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
English
Advanced (C1)
Timeline
Front and Back Office
International Law Firm Chiomenti
08.2017 - 08.2024
Retail Sales Associate
Hogan (Tod’s)
05.2014 - 01.2017
Bachelor of Arts - Foreign Languages And Literatures
UNIVERSITA’ DEGLI STUDI DI MILANO
Bachelor of Arts - Foreign Languages And Literatures
IVAN FRANKO NATIONAL UNIVERSITY OF LVIV
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