THOMAS FORCELLINI

As a receptionist/booking office employee of the Sydney Hotel (4 stars hotel - 207 rooms), I carry out the following tasks:

• CHECK-IN/CHECK-OUT
• HOUSE KEEPING AND PRE-ASSIGNMENT ROOMS
• MANAGEMENT AND RESOLUTION OF CUSTOMER PROBLEMS
• PROCESSING AND INSERTION OF WEB AND DIRECT BOOKINGS
• INSERTION AND UPDATING OF EVENTS ON THE COMPANY PAGE
• NIGHT SHIFT WORK

• CONTROL OF THE UNLOADING OF THE WHEELS TO AND FROM THE FAIRGROUNDS
• PROGRAMMING OF DISCHARGE POINTS ACCORDING TO THE PERFORMANCE OF EVERY FAIR
• COORDINATION AND PLANNING OF THE ACTIVITIES OF FORKLIFT TRUCKS
• READING OF LOGISTIC MAPS AND COORDINATION OF TRANSFER OF MATERIAL TO EACH STAND

As a receptionist/meeting office employee of the Hotel Bologna Airport (4 stars hotel - 145 rooms), I carry out the following tasks:

• CHECK-IN/CHECK-OUT
• MANAGEMENT AND RESOLUTION OF CUSTOMER PROBLEMS
• PROCESSING AND INSERTION OF WEB AND DIRECT BOOKINGS
• ESTIMATES AND SALE OF MEETING ROOMS
• NIGHT SHIFT WORK

• RECEIPT AND CONTROL OF GOODS FROM SUPPLIERS AND THEIR STOCKING
• PICKING FROM THE WAREHOUSE, USING FORKLIFTS WIRE-GUIDED, TO PREPARE ORDERS FOR CUSTOMERS