Tommaso Baldan
Mira
Summary
University student, Ca' Foscari Venezia, travel enthusiast with working experience front office of Travel Agency, customer service and Receptionist.
Overview
3
3
years of professional experience
Work History
Travel Agent
Cantiere 34 Viaggi E Turismo
07.2023 - Current
- Experienced front office travel agent with solid experience in hospitality and customer service, personalized advice and complete management of travel reservations and tourist services
Skilled in using reservation systems and in the timely resolution of any problems, always ensuring maximum satisfaction
Strong customer orientation, administrative precision and ability to work under pressure complete my professional profile.
Receptionist
Camping Fusina
07.2022 - 09.2022
- Camping receptionist, specialized in hosting and customer service, booking management and daily administrative operations
Competent in solving problems, responding to information requests and ensuring a hospitable and positive experience for all guests
Communication skills in 3 languages and organisation in dynamic situations.
Receptionist
Irish Whiskey Museum
05.2022 - 06.2022
- I have had international experience as a receptionist in a museum in Dublin, where I welcomed visitors from all over the world and managed ticketing and tourist information
I have developed excellent intercultural communication skills, providing assistance in multiple languages
Working abroad has been an exciting and formative experience, which has enriched my professional and personal skills and strengthened my adaptability.
Receptionist
Camping Fusina
07.2021 - 09.2021
Education
Foreign Trade And Tourism
Ca' Foscari
Venice, ItalyHigh School Diploma -
ITCS M.Lazzari
Dolo, Italy06.2023
Lycée De Jonzac
Jonzac10.2019
Certificate of Attendance -
Università of Cork
07.2019
Certificate of Attendance -
Università of Chester
07.2018
Certificate of Attendance -
Broadstairs English Centre
07.2017
Skills
- Language skills
- Receptionist
- Computer skills
- Accounting
- Reservation systems and procedures
- Willingness to engage with the public
- Relational skills
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
German
Elementary (A2)
Timeline
Travel Agent
Cantiere 34 Viaggi E Turismo
07.2023 - Current
Receptionist
Camping Fusina
07.2022 - 09.2022
Receptionist
Irish Whiskey Museum
05.2022 - 06.2022
Receptionist
Camping Fusina
07.2021 - 09.2021
Foreign Trade And Tourism
Ca' Foscari
High School Diploma -
ITCS M.Lazzari
Lycée De Jonzac
Certificate of Attendance -
Università of Cork
Certificate of Attendance -
Università of Chester
Certificate of Attendance -
Broadstairs English Centre
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