Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tommaso Baldan

Tommaso Baldan

Mira

Summary

University student, Ca' Foscari Venezia, travel enthusiast with working experience front office of Travel Agency, customer service and Receptionist.

Overview

3
3
years of professional experience

Work History

Travel Agent

Cantiere 34 Viaggi E Turismo
07.2023 - Current
  • Experienced front office travel agent with solid experience in hospitality and customer service, personalized advice and complete management of travel reservations and tourist services
    Skilled in using reservation systems and in the timely resolution of any problems, always ensuring maximum satisfaction
    Strong customer orientation, administrative precision and ability to work under pressure complete my professional profile.

Receptionist

Camping Fusina
07.2022 - 09.2022
  • Camping receptionist, specialized in hosting and customer service, booking management and daily administrative operations
    Competent in solving problems, responding to information requests and ensuring a hospitable and positive experience for all guests
    Communication skills in 3 languages and organisation in dynamic situations.

Receptionist

Irish Whiskey Museum
05.2022 - 06.2022
  • I have had international experience as a receptionist in a museum in Dublin, where I welcomed visitors from all over the world and managed ticketing and tourist information
    I have developed excellent intercultural communication skills, providing assistance in multiple languages
    Working abroad has been an exciting and formative experience, which has enriched my professional and personal skills and strengthened my adaptability.

Receptionist

Camping Fusina
07.2021 - 09.2021

Education

Foreign Trade And Tourism

Ca' Foscari
Venice, Italy

High School Diploma -

ITCS M.Lazzari
Dolo, Italy
06.2023

Lycée De Jonzac
Jonzac
10.2019

Certificate of Attendance -

Università of Cork
07.2019

Certificate of Attendance -

Università of Chester
07.2018

Certificate of Attendance -

Broadstairs English Centre
07.2017

Skills

  • Language skills
  • Receptionist
  • Computer skills
  • Accounting
  • Reservation systems and procedures
  • Willingness to engage with the public
  • Relational skills

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
German
Elementary (A2)

Timeline

Travel Agent

Cantiere 34 Viaggi E Turismo
07.2023 - Current

Receptionist

Camping Fusina
07.2022 - 09.2022

Receptionist

Irish Whiskey Museum
05.2022 - 06.2022

Receptionist

Camping Fusina
07.2021 - 09.2021

Foreign Trade And Tourism

Ca' Foscari

High School Diploma -

ITCS M.Lazzari

Lycée De Jonzac

Certificate of Attendance -

Università of Cork

Certificate of Attendance -

Università of Chester

Certificate of Attendance -

Broadstairs English Centre

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Tommaso Baldan