Summary
Overview
Work History
Education
Skills
Mountain Sports, Rock Music
Timeline
Generic
Tommaso  Donati

Tommaso Donati

Shop Assistant
SAN LORENZO DORSINO

Summary

Dynamic professional with a proven track record in office management and sales, honed at Kristal Ski School and Vertical Sport. Excelled in using booking software and POS systems, enhancing team collaboration and relationship building. Demonstrated strong organization and a friendly, helpful demeanor, significantly improving customer experience and operational efficiency.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Booking Officer

Kristal Ski School
Andalo
12.2024 - Current
  • Take reservations for ski and snowboard lessons;
  • Collected payment by cash, debit or credit card;
  • Check and manage the day after teachers planning;
  • Phone calls;
  • Mails and quotes

Front Office

Terme Di Comano
Ponte Arche
05.2024 - 10.2024
  • Open the files of patients under treatments;
  • Collected payment by cash, debit or credit card;
  • Excellent communication skills;
  • Sell and Reserve treatments like massages, physiotherapy treatments and beauty sessions

Booking Officer

Kristal Ski School
12.2023 - 04.2024
  • Take reservations for ski and snowboard lessons;
  • Collected payment by cash, debit or credit card;
  • Check and manage the day after teachers planning;
  • Phone calls
  • Mails and quotes

Front Office

Terme Di Comano
07.2023 - 10.2023
  • Open the files of patients under treatments;
  • Collected payment by cash, debit or credit card;
  • Excellent communication skills;
  • Sell and Reserve treatments like massages, physiotherapy treatments and beauty sessions

Shop Assistant

Vertical Sport
06.2022 - 09.2022
  • Sell mountain sport and bike items
  • Assisted customers in locating items, ensuring a positive shopping experience;
  • Collected payment by cash, debit or credit card;
  • Clean the shop and arrange the items;

Shop Assistant (intership)

Vertical Sport
12.2021 - 02.2022
  • Assisted customers in locating items, ensuring a positive shopping experience;
  • Clean the shop and arrange the items;

Shop Assistant (Interniship)

Videocenter Plus
12.2020 - 01.2021
  • Selling tech items (phones, Computers, washing machine, TVs ecc);
  • Organize and clean the shop;

Education

High School Diploma -

U.P.T.
Tione Di Trento, Italy
09.2018 - 07.2023

Skills

Office management

Data entry

Sales experience

Skilled in Booking softwares

POS systems

Team collaboration

Relationship building

Friendly and helpfull

Mountain Sports, Rock Music

Climbing, mountaineering and snowboarding are the sports I love most. Always accompanied by rock music.

Timeline

Booking Officer

Kristal Ski School
12.2024 - Current

Front Office

Terme Di Comano
05.2024 - 10.2024

Booking Officer

Kristal Ski School
12.2023 - 04.2024

Front Office

Terme Di Comano
07.2023 - 10.2023

Shop Assistant

Vertical Sport
06.2022 - 09.2022

Shop Assistant (intership)

Vertical Sport
12.2021 - 02.2022

Shop Assistant (Interniship)

Videocenter Plus
12.2020 - 01.2021

High School Diploma -

U.P.T.
09.2018 - 07.2023
Tommaso DonatiShop Assistant