Tommaso Donati
Shop Assistant
SAN LORENZO DORSINO
Summary
Dynamic professional with a proven track record in office management and sales, honed at Kristal Ski School and Vertical Sport. Excelled in using booking software and POS systems, enhancing team collaboration and relationship building. Demonstrated strong organization and a friendly, helpful demeanor, significantly improving customer experience and operational efficiency.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Booking Officer
Kristal Ski School
Andalo
2024.12 - Current
- Take reservations for ski and snowboard lessons;
- Collected payment by cash, debit or credit card;
- Check and manage the day after teachers planning;
- Phone calls;
- Mails and quotes
Front Office
Terme Di Comano
Ponte Arche
2024.05 - 2024.10
- Open the files of patients under treatments;
- Collected payment by cash, debit or credit card;
- Excellent communication skills;
- Sell and Reserve treatments like massages, physiotherapy treatments and beauty sessions
Booking Officer
Kristal Ski School
2023.12 - 2024.04
- Take reservations for ski and snowboard lessons;
- Collected payment by cash, debit or credit card;
- Check and manage the day after teachers planning;
- Phone calls
- Mails and quotes
Front Office
Terme Di Comano
2023.07 - 2023.10
- Open the files of patients under treatments;
- Collected payment by cash, debit or credit card;
- Excellent communication skills;
- Sell and Reserve treatments like massages, physiotherapy treatments and beauty sessions
Shop Assistant
Vertical Sport
2022.06 - 2022.09
- Sell mountain sport and bike items
- Assisted customers in locating items, ensuring a positive shopping experience;
- Collected payment by cash, debit or credit card;
- Clean the shop and arrange the items;
Shop Assistant (intership)
Vertical Sport
2021.12 - 2022.02
- Assisted customers in locating items, ensuring a positive shopping experience;
- Clean the shop and arrange the items;
Shop Assistant (Interniship)
Videocenter Plus
2020.12 - 2021.01
- Selling tech items (phones, Computers, washing machine, TVs ecc);
- Organize and clean the shop;
Education
High School Diploma -
U.P.T.
Tione Di Trento, Italy 2018.09 - 2023.07
Skills
Office management
Data entry
Sales experience
Skilled in Booking softwares
POS systems
Team collaboration
Relationship building
Friendly and helpfull
Mountain Sports, Rock Music
Climbing, mountaineering and snowboarding are the sports I love most. Always accompanied by rock music.
Timeline
Booking Officer
Kristal Ski School
2024.12 - Current
Front Office
Terme Di Comano
2024.05 - 2024.10
Booking Officer
Kristal Ski School
2023.12 - 2024.04
Front Office
Terme Di Comano
2023.07 - 2023.10
Shop Assistant
Vertical Sport
2022.06 - 2022.09
Shop Assistant (intership)
Vertical Sport
2021.12 - 2022.02
Shop Assistant (Interniship)
Videocenter Plus
2020.12 - 2021.01
High School Diploma -
U.P.T.
2018.09 - 2023.07