Tommaso Donati
Shop Assistant
SAN LORENZO DORSINO
Summary
Dynamic professional with a proven track record in office management and sales, honed at Kristal Ski School and Vertical Sport. Excelled in using booking software and POS systems, enhancing team collaboration and relationship building. Demonstrated strong organization and a friendly, helpful demeanor, significantly improving customer experience and operational efficiency.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Booking Officer
Kristal Ski School
Andalo
12.2024 - Current
- Take reservations for ski and snowboard lessons;
- Collected payment by cash, debit or credit card;
- Check and manage the day after teachers planning;
- Phone calls;
- Mails and quotes
Front Office
Terme Di Comano
Ponte Arche
05.2024 - 10.2024
- Open the files of patients under treatments;
- Collected payment by cash, debit or credit card;
- Excellent communication skills;
- Sell and Reserve treatments like massages, physiotherapy treatments and beauty sessions
Booking Officer
Kristal Ski School
12.2023 - 04.2024
- Take reservations for ski and snowboard lessons;
- Collected payment by cash, debit or credit card;
- Check and manage the day after teachers planning;
- Phone calls
- Mails and quotes
Front Office
Terme Di Comano
07.2023 - 10.2023
- Open the files of patients under treatments;
- Collected payment by cash, debit or credit card;
- Excellent communication skills;
- Sell and Reserve treatments like massages, physiotherapy treatments and beauty sessions
Shop Assistant
Vertical Sport
06.2022 - 09.2022
- Sell mountain sport and bike items
- Assisted customers in locating items, ensuring a positive shopping experience;
- Collected payment by cash, debit or credit card;
- Clean the shop and arrange the items;
Shop Assistant (intership)
Vertical Sport
12.2021 - 02.2022
- Assisted customers in locating items, ensuring a positive shopping experience;
- Clean the shop and arrange the items;
Shop Assistant (Interniship)
Videocenter Plus
12.2020 - 01.2021
- Selling tech items (phones, Computers, washing machine, TVs ecc);
- Organize and clean the shop;
Education
High School Diploma -
U.P.T.
Tione Di Trento, Italy 09.2018 - 07.2023
Skills
Office management
Data entry
Sales experience
Skilled in Booking softwares
POS systems
Team collaboration
Relationship building
Friendly and helpfull
Mountain Sports, Rock Music
Climbing, mountaineering and snowboarding are the sports I love most. Always accompanied by rock music.
Timeline
Booking Officer
Kristal Ski School
12.2024 - Current
Front Office
Terme Di Comano
05.2024 - 10.2024
Booking Officer
Kristal Ski School
12.2023 - 04.2024
Front Office
Terme Di Comano
07.2023 - 10.2023
Shop Assistant
Vertical Sport
06.2022 - 09.2022
Shop Assistant (intership)
Vertical Sport
12.2021 - 02.2022
Shop Assistant (Interniship)
Videocenter Plus
12.2020 - 01.2021
High School Diploma -
U.P.T.
09.2018 - 07.2023
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