Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tommy Bortolin

Porcia

Summary

Dynamic barista with a proven track record at Corte Sconta, excelling in customer service and beverage preparation. Recognized for attention to detail and effective time management, I consistently ensured a clean and organized environment while training new team members. Committed to enhancing customer satisfaction through efficient order processing and teamwork.

Friendly and outgoing individual with excellent communication and interpersonal skills. Possesses solid understanding of customer service principles and adept at handling various tasks including order taking and serving beverages. Committed to providing exceptional service and enhancing guest experiences.

Developed strong organizational and time-management skills in fast-paced retail environment. Adept at managing inventory, handling stock, and maintaining well-organized workspace. Seeking to transition into new field where these transferrable skills can be utilized effectively.

Propensity to move

Overview

2
2
years of professional experience

Work History

Barista

Corte Sconta
06.2024 - 08.2025
  • Prepared and served high-quality espresso beverages to enhance customer satisfaction.
  • Maintained cleanliness and organization of work area to ensure compliance with health standards.
  • Managed inventory levels and restocked supplies efficiently to minimize downtime.
  • Assisted in training new baristas on beverage preparation and customer service protocols.
  • Delivered exceptional customer service in fast-paced bar environment.
  • Assisted bartenders with drink preparation and inventory management.
  • Processed customer orders efficiently, ensuring accuracy and timely service.
  • Monitored stock levels and communicated needs to management for replenishment.
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Communicated with guests to record orders and assess needs.
  • Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.

Stocker

Bottega
10.2023 - 05.2025
  • Stocked shelves efficiently, ensuring optimal product placement and visibility for customers.
  • Maintained cleanliness and safety standards throughout stock areas, adhering to company policies.
  • Collaborated with team members to ensure timely restocking of high-demand products.
  • Maintained effective team member communication.
  • Managed inventory levels, conducting regular audits to maintain accuracy and organization.

Education

High School Diploma -

Ial
Pordenone, Italy
06-2022

C2 EFSET Level / Council of Europe Level - English Language

EF
London
12-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Order taking
  • Payment processing
  • Cleanliness

Languages

Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)

Timeline

Barista

Corte Sconta
06.2024 - 08.2025

Stocker

Bottega
10.2023 - 05.2025

High School Diploma -

Ial

C2 EFSET Level / Council of Europe Level - English Language

EF
Tommy Bortolin