Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Trofimena Gambardella

Napoli,NA

Summary

Focused translator with highly developed understanding of english language and culture. Utilizes strong linguistic skills to adapt content for diverse audiences. Experienced with translating complex documents to ensure accurate and culturally relevant communication. Knowledge of industry-specific terminology, especially legal, business, oenology and food. Committed to providing quality service and results.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Financial Advisor

Poste Italiane Spa
01.2023 - Current
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.
  • Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
  • Ensured compliance with industry regulations and company policies while serving clients'' best interests.

Translator

Freelance
12.2014 - Current
  • Legal translation ITA>ENG of a contract for service provider. (Avv. Cannavale Gianluca, 80134 Napoli).
  • Legal translation ITA>ENG of a phonographic recording licensing agreement. (Avv. Cannavale Gianluca, 80134 Napoli).
  • Translation ITA>ENG of the menu, wine list, custom marketing material and website. (Divin Baguette, Via Santa Tecla 22, 84010 Maiori)
  • Translation ITA>ARA of Nescafè lebels: product description; use and storage instructions; production and packaging place, date and facility; ingredients and expiry date. (IBRITISH Linguist Point, Cava de’ Tirreni).
  • Translation ENG>ITA of Alan Pinniger’s book “Life in Neapolitan Alleys”, waiting to be published.
  • Translation ITA>ENG of the tips present in the app TOURFORYOU, a multimedia project about tourism for Naples to be developed in 9 languages. (EdiRoma Srl, Napoli).
  • Legal translation ARA>ITA of legal documents such as driver license, marriage contracts, hospital reports, insurances, birth certificates, fines, distribution and supply agreements. (Dott. Chaieb Abdeljelil, sworn translator. 5 Place Mongi Bali 1000 – Tunis, Tunisia).

RETAIL MARKET SALES

Poste Italiane Spa
06.2014 - 12.2022
  • Transaction banking services.
  • Money transfer and money exchange.
  • Data entry and processing of information.
  • Check the cash funds.
  • Presentation, promotion and sale of financial products or services.
  • Knowledge of the principles, methods and strategies of marketing, sales and presentation techniques.

Sommelier

Villa Treville
04.2015 - 11.2020
  • Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
  • Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
  • Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
  • Conducted regular staff training sessions on wine knowledge, enabling team members to provide excellent service to guests.
  • Wine tasting.
  • Comply with all health and safety regulations.
  • Established lasting relationships with winemakers, importers, distributors, allowing access to limited-production wines or early releases unavailable elsewhere.
  • Managed wine inventory efficiently, ensuring proper storage conditions and rotation to maintain quality.
  • Traveled to vineyards around world to discover obscure vintages and varieties and better understand global winemaking process.

Internship Trainer

Immigration Office - Prefecture
03.2010 - 06.2010
  • Collaborated in the activities of the citizenship office.
  • Planned projects concerning the integration of immigrants in the provincial territory.
  • Monitored voluntary associations that carry out social activities and foreign integration.
  • Liaised with interns to discuss issues and solve problems.

Education

Master of Science - Linguistics And Specialized Translation

Università Degli Studi Di Napoli "L'Orientale"
Napoli, Italy
07-2014

Bachelor of Arts - Foreign Languages And Literatures.

Università Degli Studi Di Napoli "L'Orientale"
Napoli, Italy
02-2011

High School Diploma -

Istituto Tecnico Per Il Turismo “F.Gioia"
Amalfi, Italy
07-2005

Skills

  • Advanced English communication
  • Verbal and written communication
  • Cross-cultural interaction skills
  • Experienced with computer-assisted translation tools
  • Special languages: legal, business, oenology, food
  • Building professional relationships
  • Sales expertise
  • Problem-solving
  • Prioritization skills
  • Sound ethical judgment

Certification

  • Italian Sommelier Association (AIS) - Salerno, Italy.


  • Wine & Spirit Education Trust - level 2


  • Certificate of attendance in Human Resources - Psicogiuridico, Napoli, Italy.




Additional Information

Energetic, versatile, and proactive, with in-depth knowledge in various fields such as specialized translation, wine industry, economics and sales. Experiences in different jobs have created a constantly evolving individual with a strong motivation to achieve professional goals. With good organizational skills and a problem-solving attitude I can easily adapt to new work contexts thanks to my team spirit and excellent interpersonal and communication skills.

Good command of CAT tools for assisted and automatic translations; highly skilled in Word, Excel and Microsoft Office, emails, Internet, Power Point, Teams.

Having been part for a long time of a volleyball team and of no-profit associations involved in the social field, I've learnt how to be emphatic with people and how to always pose myself with an open and flexible mind when dealing with somebody, especially if the other's way of thinking is different from mine.

Travels and an innate respect for all the human or animal creatures present on the earth gives me the possibility to accept diversities and always find point of contact with the other.

Languages

English
Advanced (C1)
Arabic
Upper intermediate (B2)
French
Intermediate (B1)
Spanish
Intermediate (B1)

Timeline

Financial Advisor

Poste Italiane Spa
01.2023 - Current

Sommelier

Villa Treville
04.2015 - 11.2020

Translator

Freelance
12.2014 - Current

RETAIL MARKET SALES

Poste Italiane Spa
06.2014 - 12.2022

Internship Trainer

Immigration Office - Prefecture
03.2010 - 06.2010

Master of Science - Linguistics And Specialized Translation

Università Degli Studi Di Napoli "L'Orientale"

Bachelor of Arts - Foreign Languages And Literatures.

Università Degli Studi Di Napoli "L'Orientale"

High School Diploma -

Istituto Tecnico Per Il Turismo “F.Gioia"
Trofimena Gambardella