A hard working, Passionate and innovative young professional with an excellent academic record, Have passion for continuous learning and professional development.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Security Receptionist
OCS
Newport, wales
2023.05 - Current
Reduced waiting times through effective time and resource management.
Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
Kept reception area clean and neat to give visitors positive impression of the company.
Screened and verified visitor IDs, maintaining security of personnel and office environment.
Answered and helped resolve enquiries from clients, vendors and general public.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
Control Room Operator
Securetown Lmt.
Birmingham, West Midlands
2022.02 - 2023.03
Responded promptly and appropriately to security situations through resulting in.
Carefully monitored security operations through system.
Made reasoned and responsible decisions in solving problems, considering relevant factors and risk.
Recorded necessary security data in and systems.
Answered phones, transferred calls and maintained switchboards to triage communications.
Recorded complaints, incidents and emergencies on database to maintain accurate information.
Amazon Virtual Assistant
Earl & Scott
pakistan, Paksitan
2020.02 - 2021.11
Attended meetings, taking notes, drafting and distributing minutes and actioning recommendations as required.
Consistently demonstrated strong skills in invoicing, bookkeeping and credit control.
Confidently navigated multiple IT software and systems.
Executed website and social media updates by following instructions.
Provided general administrative support to team by typing, filing and entering data onto .
Education
MSc Management and international business - international business
Birmingham city University
Birmingham
2021.09 - 2022.12
Master of Business Administration - Finance
Mirpur university of science and technology
Pakistan
2016.03 - 2020.10
Skills
Database administration
Organisation and efficiency
Professional and smart presentation
Customer service
Data entry
Active listening
Open and clear communicator
Interpersonal communications
Languages
English
Fluent
Timeline
Security Receptionist
OCS
2023.05 - Current
Control Room Operator
Securetown Lmt.
2022.02 - 2023.03
MSc Management and international business - international business
Birmingham city University
2021.09 - 2022.12
Amazon Virtual Assistant
Earl & Scott
2020.02 - 2021.11
Master of Business Administration - Finance
Mirpur university of science and technology
2016.03 - 2020.10
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