Umair Mushtaq
Newport,Gwent
Summary
A hard working, Passionate and innovative young professional with an excellent academic record, Have passion for continuous learning and professional development.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Security Receptionist
OCS
Newport, wales
05.2023 - Current
- Reduced waiting times through effective time and resource management.
- Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
Control Room Operator
Securetown Lmt.
Birmingham, West Midlands
02.2022 - 03.2023
- Responded promptly and appropriately to security situations through resulting in.
- Carefully monitored security operations through system.
- Made reasoned and responsible decisions in solving problems, considering relevant factors and risk.
- Recorded necessary security data in and systems.
- Answered phones, transferred calls and maintained switchboards to triage communications.
- Recorded complaints, incidents and emergencies on database to maintain accurate information.
Amazon Virtual Assistant
Earl & Scott
pakistan, Paksitan
02.2020 - 11.2021
- Attended meetings, taking notes, drafting and distributing minutes and actioning recommendations as required.
- Consistently demonstrated strong skills in invoicing, bookkeeping and credit control.
- Confidently navigated multiple IT software and systems.
- Executed website and social media updates by following instructions.
- Provided general administrative support to team by typing, filing and entering data onto .
Education
MSc Management and international business - international business
Birmingham city University
Birmingham 09.2021 - 12.2022
Master of Business Administration - Finance
Mirpur university of science and technology
Pakistan 03.2016 - 10.2020
Skills
- Database administration
- Organisation and efficiency
- Professional and smart presentation
- Customer service
- Data entry
- Active listening
- Open and clear communicator
- Interpersonal communications
Languages
English
Fluent
Timeline
Security Receptionist
OCS
05.2023 - Current
Control Room Operator
Securetown Lmt.
02.2022 - 03.2023
MSc Management and international business - international business
Birmingham city University
09.2021 - 12.2022
Amazon Virtual Assistant
Earl & Scott
02.2020 - 11.2021
Master of Business Administration - Finance
Mirpur university of science and technology
03.2016 - 10.2020
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